CCCindy Cifuentez
@cindycifuentez
Detail-oriented professional with strong customer service and organizational skills.
United StatesWhat I'm looking for
I am a dedicated and detail-oriented professional with a strong background in customer service and order fulfillment. Currently, I work at Holtorf Medical Group, where I manage a variety of fulfillment duties, ensuring accuracy and efficiency in processing orders for patients. My role involves responding to inquiries, maintaining standards in the fulfillment area, and preparing sale orders, which has honed my problem-solving and critical thinking skills.
Previously, I served as a Lead Hostess at Wokcano, where I excelled in managing customer interactions and assisting with busy dinner shifts. My experience as a Teller at Pacific Western Bank further developed my ability to handle transactions accurately while maintaining compliance. I am fluent in both English and Spanish, which enhances my ability to connect with diverse clientele and provide exceptional service.
Experience
Work history, roles, and key accomplishments
Order Fulfillment
Holtorf Medical Group
Oct 2023 - Present (1 year 7 months)
Conducted a variety of fulfillment duties, such as pulling supplements for patients in office and online orders. Checked orders for accuracy and completion, ensuring shipping labels matched invoices. Responded to patient inquiries via email and phone, and maintained an organized fulfillment area.
Teller
Pacific Western Bank
Nov 2021 - Present (3 years 6 months)
Welcomed and assisted clients with daily transactions including deposits, withdrawals, and money transfers. Accurately maintained records of each processed transaction, ensuring all paperwork was organized and filed within compliance.
Lead Hostess
Wokcano Culver City
May 2018 - Present (7 years)
Greeted customers promptly upon arrival and departure, and managed cash registers for transactions. Inputted takeout and online orders efficiently, and assisted upper management with organizing seating for busy dinner shifts and reservations.
Sales Associate, Front and End Coordinator
Party City
Oct 2017 - Present (7 years 7 months)
Operated cash registers for sales transactions and merchandised items by category. Trained newly hired employees and maintained organized and clean aisles, contributing to building repeat clientele.
Education
Degrees, certifications, and relevant coursework
VCVanguard University of Southern California
Bachelor's Degree, Liberal Studies with an emphasis in Special Education
I was enrolled at Vanguard University to pursue a Bachelor’s Degree in Liberal Studies with an emphasis in Special Education.
Morningside High School
High School Diploma, General Education
Activities and societies: Student council, daily school activities
Attended four years for general education and was a part of student council and engaged in daily school activities.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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