At NaijaTutors Konnect, I provide operational and user support for scheduling systems, investigate data inconsistencies, and maintain accurate records. I also generate weekly reports and document recurring issues to support troubleshooting.
At Federal Polytechnic, Oko, Anambra State, I delivered technical and system support to users, resolving access and data-related issues. I used validation techniques and log reviews to investigate inconsistencies and maintained 99% data accuracy.
At Access Bank PLC, Ekwulobia, Anambra State, I responded to customer inquiries and resolved account and service issues. I also supported onboarding and corrected data inconsistencies in CRM systems.
