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chrysant anthony dawaCD
Open to opportunities

chrysant anthony dawa

@chrysantanthonydawa

I build AI-powered operations, CRM automations, and client success systems.

Philippines
Message

What I'm looking for

I'm available for freelance, contract, and consulting work in operations leadership, CRM buildouts, and LLM workflow design.

I've led client operations and automation across Web Dynamics LLC, Downforce, and AI Accounting Agency, managing 1,000+ clients end-to-end while building the systems behind revenue growth, retention, and delivery. At Web Dynamics, I led the #1 department in revenue YTD and lowest churn company-wide; at Downforce, I drove 2× revenue growth through data-driven strategy.

I build GHL CRM pipelines, custom automations, and LLM-powered workflows that scale output without adding headcount. My background also includes validating autonomous-vehicle training data for Waymo and Tesla at Scale AI, and earning Comcast's only sustained month of 100% CSAT among 1,500+ agents.

Experience

Work history, roles, and key accomplishments

Freelance logoFR
Current

Web Development / Automation

Jan 2016 - Present (10 years 8 months)

• Built high-converting websites and automated marketing funnels using WordPress for local businesses
• Owned a Digital Marketing Agency in the past
• Developed responsive sites for International client alongside senior developers
• 10+ years of continuous independent self-taught technical work

AI Accounting Agency logoAA

Technical Operations Manager

Mar 2026 - Aug 2026 (5 months)

Founding Technical Operations Manager driving end-to-end execution, core infrastructure, and client success for an early-stage AI accounting startup.
Core Responsibilities & Accomplishments:
• Founding Operations & Strategy: Established the agency’s operating model, core workflows, and day-to-day execution framework to enable rapid, structured growth.
• Custom Systems & Automation: Architected and

HP logoHP

Customer Service, Sales & Retention

Jul 2021 - Sep 2023 (2 years 2 months)

• Consistently top 5 in revenue — highest orders placed month over month
• Zero complaints across full 2-year tenure

Scale AI logoSA

Final Data Reviewer

Jan 2018 - Feb 2020 (2 years 1 month)

• Reviewed and validated AI training data for autonomous vehicle models (Waymo & Tesla)
• Ensured accurate object recognition and decision-making logic at scale

Comcast logoCO

Customer Service, Sales & Retention

Jul 2016 - Jan 2018 (1 year 6 months)

• Ranked #1 of 1,500+ agents — achieved only perfect 100% CSAT score ever recorded, sustained one full month
• Managed simultaneous responsibilities across sales, retention, and service

Education

Degrees, certifications, and relevant coursework

UR

University of Negros Occidental - Recoletos

Bachelor of Science in Civil Engineering

University of Negros Occidental - Recoletos logoUR

University of Negros Occidental - Recoletos

Bachelor of Science, Civil Engineering

Pursued a Bachelor of Science in Civil Engineering.

Tech stack

Software and tools used professionally

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