Open to opportunities

Christopher Pozza

@christopherpozza

Tech leader transforming hybrid IT into a competitive asset. Managed 23 sites and $10M+ portfolios with 0 major incidents and 8-year avg retention.

United States

Message

What I'm looking for

I’m looking to lead IT infrastructure and security governance, modernize platforms, and deliver resilient operations—driving measurable savings, faster recovery, and clear executive alignment across geographically dispersed teams.

With 27 years in IT infrastructure, I've learned that great infrastructure enables business speed, scale, and competitive advantage. My progression; Systems Engineer → Manager → Director, gave me perspective at every level: technical fundamentals, team scaling, and how infrastructure drives business success without breaking.

After navigating technical due diligence during a PE acquisition of my organization, I stepped back for seven months to assess the market, earn cloud certifications (AWS, Azure), and refine my focus on high-impact leadership opportunities.

Key Achievements:

* Led technical due diligence with PE firm auditors during successful acquisition

* Steered a national datacenter organization through SAS 70 audit and successful IPO

* Architected hybrid cloud migrations with security and governance

* Built distributed teams with 8+ year tenure

* Realized $1.9M in technology savings through disciplined CapEx and vendor management

I'm seeking director-level and executive IT leadership roles at mid-market companies navigating infrastructure transitions; whether scaling cloud, optimizing hybrid environments, or repatriating workloads. I work best in organizations where infrastructure leaders get executive credibility and budgets matching their responsibility.

If your organization is navigating significant infrastructure challenges, I'd welcome exploring how my experience drives your success.

Experience

Work history, roles, and key accomplishments

Director of IS Infra and Support

McNICHOLS Co.

Sep 2016 - Sep 2025 (9 years)

Infrastructure executive directing 600+ systems across 23 sites. Led 15-person remote team: 8-year retention, 90% incident resolution. Managed multi-million dollar budgets. Architected AWS hybrid cloud (99.9% uptime). Implemented infrastructure automation and CMMC 2.0 security governance. Led PE acquisition due diligence (zero audit follow-ups). Established disaster recovery framework.

IS Infrastructure and Support Manager

McNICHOLS Co.

Feb 2008 - Oct 2016 (8 years 8 months)

Directed a core infrastructure overhaul (650+ servers/databases/collaboration platforms), achieving 99.9% availability and $200K in annual savings while improving resilience and reducing RTO by 75%. Modernized contact center operations (Avaya) to increase inquiry capacity 30% and accelerate executive workforce decisions by 50% using real-time and historical performance reporting.

Avaya Vendor Management

Systems Manager

Switch and Data Facilities Company, Inc.

Jun 2002 - Feb 2008 (5 years 8 months)

Led infrastructure engineering and service desk teams to maintain 99.9% uptime across 23 national datacenters. Supported technical due diligence for four M&A events and the SAS 70 audit required for the company’s successful IPO.

IT Service Delivery IT Architecture Business Continuity M&A AI Diligence Audit Readiness (SAS 70)Incident Management

Systems Engineer

F-One, Inc.

Feb 1998 - Jun 2002 (4 years 4 months)

Served as a senior consultant managing IT infrastructure for a diverse client portfolio and helping drive 10x startup revenue growth over four years. Led infrastructure and service delivery for enterprise clients (including ~600-employee dental operations) and mentored new engineers.

IT Consulting Service Delivery Systems Engineering Mentoring