Christopher Pozza
@christopherpozza
Tech leader transforming hybrid IT into a competitive asset. Managed 23 sites and $10M+ portfolios with 0 major incidents and 8-year avg retention.
What I'm looking for
Infrastructure leader with 25+ years directing enterprise technology through acquisitions, audits, and growth, most recently as Director of IS Infrastructure and Support at a national steel distributor. Led distributed teams through an IPO and private equity acquisition, validating posture to external auditors in both instances. Remote leader since 2010, building high-retention teams while traveling regularly.
Key Achievements:
✦ Led tech due diligence with PE auditors during an acquisition, closing with zero follow-ups and clean deal validation.
✦ Managed multi-million capital & IT budgets, maintaining 99.9% uptime across 650+ systems and 20+ sites.
✦ Built hybrid infrastructure and service desk teams with retention averaging nearly a decade while managing remotely.
✦ Led SAS 70 Type II audit compliance for a national IPO and supported technical due diligence across 4 acquisitions.
✦ Earned AWS and Azure Solutions Architect Expert certifications, formalizing years of hands-on experience.
Core Competencies:
IT Strategy & Leadership | M&A Due Diligence | Capital & Operating Budget Management | Disaster Recovery & Business Continuity | Security & Compliance Governance | Team Building & Retention | Vendor Management | Remote Leadership
Technology Expertise:
On-premise and colocation infrastructure; Hybrid Cloud Architecture (AWS Cloud, Azure Cloud Architecture); VMware, Citrix & VDI; Cisco Routers, Switches, ASA Firewalls, VPNs, and Wi-Fi; Palo Alto Firewalls and VPN; HPE Aruba Wi-Fi; F5 BigIP Load Balancers; SD-WAN, VoIP, and LAN/WAN network architecture & protocols; Network Monitoring Solutions; Avaya Communication Manager and Contact Center systems; HPE Alletra, Nimble, and 3PAR Enterprise Storage and Fiber Channel Switches; Oracle Database Appliances; Microsoft Windows, Red Hat, and Ubuntu Linux; Active Directory, Microsoft O365; Thycotic Secret Server; SOTI MDM; PKI Architecture; CMMC 2.0 and NIST security frameworks; Disaster recovery planning
I'm currently seeking a Director-level Infrastructure leadership role, ideally structured for remote work with regular travel. My track record speaks to what I care about most: infrastructure that holds up, and teams that stay. I'd welcome the chance to bring both to your organization. I've built my career on being the person organizations trust when it matters most. I'd like the chance to earn that trust with you.
Experience
Work history, roles, and key accomplishments
Director of IS Infra and Support
McNICHOLS Co.
Sep 2016 - Sep 2025 (9 years)
Infrastructure executive directing 600+ systems across 23 sites. Led 15-person remote team: 8-year retention, 90% incident resolution. Managed multi-million dollar budgets. Architected AWS hybrid cloud (99.9% uptime). Implemented infrastructure automation and CMMC 2.0 security governance. Led PE acquisition due diligence (zero audit follow-ups). Established disaster recovery framework.
IS Infrastructure and Support Manager
McNICHOLS Co.
Feb 2008 - Oct 2016 (8 years 8 months)
Directed a core infrastructure overhaul (650+ servers/databases/collaboration platforms), achieving 99.9% availability and $200K in annual savings while improving resilience and reducing RTO by 75%. Modernized contact center operations (Avaya) to increase inquiry capacity 30% and accelerate executive workforce decisions by 50% using real-time and historical performance reporting.
Systems Manager
Switch and Data Facilities Company, Inc.
Jun 2002 - Feb 2008 (5 years 8 months)
Led infrastructure engineering and service desk teams to maintain 99.9% uptime across 23 national datacenters. Supported technical due diligence for four M&A events and the SAS 70 audit required for the company’s successful IPO.
Systems Engineer
F-One, Inc.
Feb 1998 - Jun 2002 (4 years 4 months)
Served as a senior consultant managing IT infrastructure for a diverse client portfolio and helping drive 10x startup revenue growth over four years. Led infrastructure and service delivery for enterprise clients (including ~600-employee dental operations) and mentored new engineers.
Education
Degrees, certifications, and relevant coursework
Amazon
AWS Certified Solutions Architect – Professional
University of South Florida - Tampa
Bachelor of Science, Management Information Systems
Earned a Bachelor of Science in Management Information Systems from the University of South Florida (Tampa).
Microsoft
Azure Solutions Architect Expert
Earned the Azure Solutions Architect Expert certification from Microsoft.
Microsoft
Azure Administrator Associate
Earned the Azure Administrator Associate certification from Microsoft.
Cisco
Cisco Certified Network Associate
Earned the Cisco Certified Network Associate (CCNA) certification from Cisco.
Citrix
Citrix Certified Administrator
Earned the Citrix Certified Administrator certification from Citrix.
Microsoft
Microsoft Certified Professional
Earned the Microsoft Certified Professional certification from Microsoft.
CompTIA
CompTIA A+
Earned the CompTIA A+ certification from CompTIA.
Tech stack
Software and tools used professionally
SAS
Microsoft Azure
HPE Nimble Storage
Cloudflare
Amazon CloudFront
F5
Microsoft SQL Server
Oracle
Microsoft SharePoint
Gmail
Rollout
Microsoft Teams
Solarwinds
Nagios XI
Ubuntu
Red Hat Enterprise Linux
iOS
macOS
Windows
Android OS
Windows Server
Windows 10
Google Workspace
Microsoft Office 365
Palo Alto Networks
Cisco ASA
Cisco AnyConnect
Cisco Firepower
Ansible
Smartsheet
Microsoft Excel
Zoom
Microsoft IIS
Avaya
Skype for Business
Amazon Web Services (AWS)
Citrix
Microsoft Visio
Enhance
Increase
Steel
Bridge
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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