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Yoon Ahn

@yoonahn

Senior technology leader specializing in IT leadership, infrastructure, and cybersecurity.

Innovative technology leader with over 20 years of experience in IT, specializing in technical operations, developer-centric environments, and strategic IT management. I have a proven track record in leading transformational initiatives in infrastructure to enhance developer productivity and operational efficiency.

Throughout my career, I have successfully optimized resource allocation across both on-premises and cloud-based services, leading to improved efficiency and speed of project delivery. I have also established transparency and cost savings in cloud and infrastructure spending, achieving more accurate financial forecasting and effective budget management. Additionally, I have cultivated a high-performance culture in software development and operations, emphasizing continuous improvement and innovation.

Experience

Work history, roles, and key accomplishments

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Vice President, Global Technology Operations

TeleSign

Jan 2018 - Jan 2023 (5 years)

Strategic leadership of a global technology team comprising of approximately 100 members, coupled with the oversight of a $15M budget. Optimized resource allocation across both on-premises and cloud-based services. Successfully established new processes compliant with security and data privacy standards, such as ISO 27001, GDPR, and CCPA.

Cloud Infrastructure Management (AWS)DevOps Practices Fiscal Management Budget Oversight High Performing Teams Change Management Risk Management Cybersecurity Compliance Management Service Delivery Innovations

Sr. Director of Technology Operations

TeleSign

Jan 2018 - Oct 2018 (9 months)

Promoted to lead a US-based operations team of 12, encompassing diverse roles. Spearheaded the design, implementation, and maintenance of a complex IT infrastructure, integrating DevOps and cybersecurity. Played a crucial role in ensuring the systems' availability, reliability, and scalability. Oversaw operational aspects such as hiring, budgeting, training, and performance planning.

Infrastructure Security Operations Operations

Operations Architect

TeleSign

Jan 2015 - Jan 2018 (3 years)

Redesigned the platform architecture to support scalability and operational efficiency, integrating emerging technologies and SRE principles to support capacity growth of over 100%.

Platform Architecture Scalability Operational Efficiency

Lead and Senior Network Engineer

TeleSign

Jan 2012 - Jan 2015 (3 years)

Implemented new globally distributed data centers by designing and implementing network, systems, and storage infrastructure leading to an SLA uptime of 99.99%.

Implementation Systems Infrastructure Storage Infrastructure

AVP, Network Security Engineer III

City National Bank

Jan 2011 - Jan 2012 (1 year)

Played a pivotal role in the successful implementation of an updated e-commerce environment, incorporating enhanced security measures to establish high availability of services.

Network Security E commerce Security High Availability Security Measures

Volunteer IT Consultant

Upward Bound House

Jan 2009 - Jan 2012 (3 years)

Worked closely with executive director to evaluate, recommend, and implement all technology solutions that led to the improvement of staff and local resident education.

Solutions IT Consulting

Network Engineering Manager

VCA Antech

Jan 2009 - Jan 2011 (2 years)

Directed and carried out major network and systems projects, encompassing the transition from traditional VPN technology to a more advanced MPLS network and a secondary datacenter. Participated in several due diligence and integration activities growing the hospital network from 200 to over 600 locations.

Network Management Systems Projects VPN Technology