Open to opportunities

Christopher Parrish

@christopherparrish

Message

Remote call center agent focused on reliable, patient-centered customer service.

United States

Message

What I'm looking for

I’m looking for a company where I can use my call center and customer service strengths, support patients/customers professionally, and keep growing in communication, data entry, and management responsibilities.

I’m a remote call center agent with a strong track record of being reliable, dedicated, honest, competent, courteous, hard working, and persistent. I’m currently working at MTM Transportation Services-Topeka, KS (March 2024 to Present), where I support customers through phone-based service and call center operations.

Before this, I built leadership experience in fast-paced food environments—starting at Braum's Ice Cream and Dairy Stores (March 2016 to December 2016) and serving as a crew leader/crew member at McDonald's (March 2008 to January 2010), including cross-training and taking responsibility for all stations. I bring 5+ years of data entry and strong admin skills, along with 10+ years of food preparation, cleaning, guest services, and customer service, supported by ServSafe certifications and solid communication skills.

Experience

Work history, roles, and key accomplishments

Current

Remote Call Center Agent

Current

MTM Transportation Services

Mar 2024 - Present (2 years 3 months)

Worked remotely as a call center agent supporting transportation services through customer/patient communication. Managed inquiries and administrative tasks including data entry.

Call Center Management Customer Service Data Entry Time Management Conflict Management Administrative Support

Crew Leader / Opening Cook

Braum's Ice Cream and Dairy Stores

Mar 2016 - Dec 2016 (9 months)

Started as an opening cook and progressed to Code 70, functioning as a crew leader. Managed kitchen operations, food preparation, and front-line guest service.

Kitchen operations Food Preparation Food Safety Guest Service Cash Handling POS

Crew Leader / Crew Member

McDonald's

Mar 2008 - Jan 2010 (1 year 10 months)

Cross-trained across restaurant stations and advanced to crew leader. Coordinated station responsibilities and provided consistent guest service in a quick-service environment.

Restaurant Management Cross Training Guest Service Cash Register POS