Open to opportunities

Christopher Griffin

@christophergriffin

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Experienced IT leader specializing in infrastructure and project management.

Czechia

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What I'm looking for

I am looking for a role that fosters innovation, encourages team collaboration, and offers opportunities for professional growth.

I am an accomplished IT leader with over a decade of experience in managing complex networks and systems across diverse environments. My expertise lies in unifying corporate, military, government, and industry experiences to drive success and efficiency. As a Regional Applications Manager, I lead IT initiatives focused on automation and AI, managing portfolios that support over 600,000 employees. I excel in guiding cross-functional teams, promoting Agile practices, and managing multimillion-dollar support contracts.

Throughout my career, I have demonstrated a strong ability to build and lead teams, improve service delivery, and foster relationships with vendors and stakeholders. My key achievements include managing the migration of over 1,000 applications to a virtual environment, implementing OKR-driven automation strategies, and maintaining high customer satisfaction ratings. I am passionate about aligning IT strategies with business goals and continuously seek opportunities for process improvement and innovation.

Experience

Work history, roles, and key accomplishments

Current

Regional Applications Manager

Current

Carrier

Sep 2023 - Oct 2024 (1 year 1 month)

Lead IT initiatives focused on automation and AI, managing portfolios supporting over 600,000 employees. Guide cross-functional teams in delivering projects, promote Agile practices, and manage multimillion-dollar support contracts. Oversee software development projects and strengthen relationships with Business Relationship Managers for proactive IT service delivery.

Agile Practices Project Management Automation IT Service Delivery Change Management Incident Management Software Development Stakeholder Engagement Knowledge Management Risk Management

Technical Services Manager – Europe

Bodycote PLC

Feb 2020 - Jul 2023 (3 years 5 months)

Spearheaded a team managing globally distributed datacenter environments, ensuring robust infrastructure security and driving project management initiatives. Oversaw backups, vulnerability remediation, and policy development while fostering internal talent growth.

Data Infrastructure Management Infrastructure Security Project Management Process Improvement Team Leadership Backup Solutions Cybersecurity Vendor Management Documentation Training Development

IT Operations Manager – Europe

Bodycote PLC

Feb 2020 - May 2021 (1 year 3 months)

Oversaw European IT Operations, ensuring timely service delivery within SLAs. Managed a team providing technical support and collaborated with vendors for hardware and software procurement. Enhanced operational efficiency and customer satisfaction.

IT Operations Management Technical Support SLA Management Vendor Relations Procurement Team Management Customer Satisfaction KPI Tracking

Active Directory and Exchange Engineer

Vectrus

Jun 2019 - Nov 2019 (5 months)

Specialized in designing and implementing enterprise-level infrastructure, focusing on VMware, Windows Server, and Active Directory. Led initiatives to improve domain security and performance, managing vendor communications and software licensing.

Active Directory VMWare Infrastructure Design Security Policies Vendor Management Budgeting Risk Management

Systems Administrator

Leidos

Jan 2019 - Jul 2019 (6 months)

Oversaw system administration including patch implementation and lifecycle management of hardware and software. Provided expert troubleshooting and complied with IA guidelines for account management.

System Administration Patch Management Troubleshooting Data Security Networking Risk Management Lifecycle Management User Support Compliance Documentation

System Administrator II Lead

Vectrus

Jul 2018 - Jan 2019 (6 months)

Managed a team overseeing the administration of approximately 800 servers regionally. Led the migration of systems to new domains and implemented advanced security measures.

Team Management Security Protocols Risk Management User Training Documentation Reporting

System Administrator

Department of Homeland Security

Nov 2017 - Jul 2018 (8 months)

Managed system servers and network components across multiple states, ensuring compliance and effective risk management. Provided technical support and maintained system integrity.

Systems Management Network Administration Compliance Management Technical Support Risk Management Vendor Management User Support Documentation Asset Management Troubleshooting

Education

Degrees, certifications, and relevant coursework

Western Governors University

Bachelor of Cloud and System Administration, Cloud and System Administration

Bachelor of Cloud and System Administration focused on developing skills in managing cloud infrastructure and system administration. The program emphasizes practical knowledge and real-world applications in IT environments.