Adam Parik
@adamparik
I improve service reliability and CMDB governance for global finance and IT operations.
CzechiaWhat I'm looking for
ITSM and Business Operations professional with expertise in ServiceNow, CMDB Governance, Incident & Change Management, reporting, and process improvement across global organizations. Experienced in supporting mission‑critical operations, driving service reliability, and enabling effective collaboration between business and IT stakeholders.
Experience
Work history, roles, and key accomplishments
TOPS RunOps Lead – Finance
MSD Czech Republic
Aug 2024 - Aug 2025 (1 year)
Ensured stability and availability of finance applications supporting financial close activities. Managed incident and change processes through ServiceNow and acted as a key liaison between Finance and IT teams.
I was responsible for CMDB administration and governance within a global pharmaceutical environment leveraging Remedy and ServiceNow. I coordinated contractor activities, managed complex requests, and delivered reporting focused on CMDB health and data quality. I also supported the implementation of ServiceNow, data migration, Hypercare, and Asset Management initiatives.
Education
Degrees, certifications, and relevant coursework
University of Economics, Prague
Master Degree (Ing.), Public Administration and Regional Studies
Master Degree (Ing.) in Public Administration and Regional Studies with secondary specialization in Consulting.
Tech stack
Software and tools used professionally
Availability
Location
CzechiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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