Open to opportunities

Christopher Ferguson

@christopherferguson

Senior compensation and financial analyst driving accurate commissions, revenue ops, and process improvements for global sales.

United States

Message

What I'm looking for

I’m seeking remote opportunities where my analytical strengths and stakeholder management can drive impact across global markets—leveraging accurate compensation/commission auditing, revenue operations, and process optimization to reduce errors and improve efficiency.

I’m an accomplished compensation and financial analyst with 18+ years of experience in compensation incentive plan design, commission calculations, revenue operations, process optimization, and high-volume customer service. I’m Six Sigma Green Belt certified and known for delivering “100% accuracy and consistency” across complex commission plans for global teams.

In my most recent role, I served as the central point of contact for field commission inquiries across multiple regions, audited large data sets to identify anomalies, and implemented process improvements that increased efficiency by 90% while reducing errors. I also delivered training and communication on compensation structures, policies, and reporting tools, and maintained full compliance with internal policies and SOX requirements.

Earlier roles strengthened my breadth across settlement and finance operations: I managed end-to-end crude/condensate settlement processes, led monthly close for profitability reporting, recovered revenue through detailed reconciliations, and supported SOX compliance and cross-functional collaboration. I also managed customer service teams, reducing bad debt by 90% within 6 months through proactive outreach and dispute resolution strategies.

Experience

Work history, roles, and key accomplishments

Senior Compensation Analyst I

ChampionX

Jan 2017 - Jan 2025 (8 years)

Calculated and audited incentive commissions for global sales teams, ensuring 100% accuracy and consistency with complex commission plans. Served as the central point of contact for field commission inquiries, analyzed large datasets to identify anomalies, and implemented process improvements that increased efficiency by 90%.

Commission Auditing Revenue Operations Data Analysis Anomaly Detection SOX Compliance Stakeholder Management Process Improvement ERP Systems

Senior Crude Settlement Accountant

Musket Corporation

Jan 2015 - Jan 2017 (2 years)

Managed end-to-end settlements for Crude, Ethane, Butane, Propane, and Condensate deals for global markets. Led monthly close for global crude/condensate profitability reporting and recovered significant revenue through detailed account reconciliation and discrepancy resolution.

Month End Close Account Reconciliation Revenue Recovery Financial Analysis

Senior Financial Analyst

Bmc Software

Jan 2006 - Jan 2015 (9 years)

Designed, implemented, and administered global compensation plans while managing multimillion-dollar budgets for worldwide sales teams. Built reporting tools that reduced processing time from 3+ hours to under 10 minutes and led an Oracle ERP upgrade team of 5 consultants.

Compensation Management Financial Analysis Oracle ERP SOX Compliance Team Leadership

Customer Service Care Manager

Reliant Energy

Jan 2004 - Jan 2006 (2 years)

Managed a team of 15 customer service care analysts supporting residential and commercial billing disputes, account concerns, and service issues. Reduced bad debt by 90% within 6 months through proactive customer outreach, negotiation, and resolution strategies.

Customer Service Leadership Dispute Resolution Root Cause Analysis Billing Disputes Performance Management

Reconciliation Analyst Manager

Reliant Energy

Jan 2003 - Jan 2004 (1 year)

Reconciled large commercial and industrial customer accounts to resolve billing discrepancies, payment issues, and customer disputes. Managed a team of 10 analysts across multiple $50M accounts and recovered over $2M in lost payments via detailed investigations and direct stakeholder communication.

Account Reconciliation Payment Disputes Billing Disputes Financial Auditing Team Management Investigation Customer Communications

Cost Analyst/Accountant

Farouk Systems

Jan 2002 - Jan 2003 (1 year)

Developed and maintained product cost analysis for BOM and unit freight, standard, and average costs covering 3,000+ products for a $100M company. Performed sales and cost variance analysis, reconciled cost accounts, and supported GL/AP/AR/IC close activities.

Cost Accounting BOM Unit Cost Analysis Accounts Payable Accounts Receivable

Director Kidventure Camp

Kidventure Camp

Jan 1998 - Jan 2002 (4 years)

Planned curriculum and trained/oversaw a staff of ten while managing accounts receivable and accounts payable and daily cash duties including refunds. Provided customer service and supported reconciliation and operational reporting for camp administration.

Curriculum Planning Team Oversight Training Customer Service Accounts Receivable Accounts Payable Cash Handling Reconciliations

Education

Degrees, certifications, and relevant coursework

University of Houston

Bachelor of Business Administration, Finance/European Studies

Activities and societies: Honors included top 1% of student leaders, Omicron Delta Kappa, and Dean’s List; member Finance Association (2000–2001).

Earned a Bachelor of Business Administration in Finance/European Studies from the University of Houston, graduating in 2001.

University of Houston

Bachelor of Business Administration, MIS/European Studies

Activities and societies: Student leadership and involvement: Vice President, Student Government Committee (1997–2001); member MIS student organization (1997–2001); volunteered 200+ hours at TIRR.

Earned a Bachelor of Business Administration in MIS/European Studies from the University of Houston, graduating in 2001.