Christopher C

Delivered detailed assistance to Vanguard clients on retirement account matters, focusing on IRA-specific transactions and related financial operations. Processed and facilitated retirement account transactions with accuracy and compliance with IRS regulations. Trained and mentored new hires through side-by-side coaching on company policies, procedures, and professional phone etiquette.

Conducted thorough investigations of insurance claims to verify coverage, assess liability, and determine compensability and damages. Managed a high-volume caseload of over 100 claims, analyzing case facts and regulatory requirements to establish action plans. Evaluated claim validity and negotiated settlements in alignment with policy terms, legal standards, and company protocols.

Provided expert retirement planning guidance, helping clients achieve financial security through tailored savings strategies and investment solutions. Analyzed clients’ financial goals and risk tolerance to develop personalized retirement plans that optimize long-term stability. Educated clients on investment options, tax implications, and wealth preservation strategies to maximize post-career inc

Processed and filed legal petitions in Family Court, including Protection from Abuse (PFA), Custody, and Divorce orders, ensuring accuracy and compliance. Assisted the public by providing resources and guidance for their cases, both in person and via phone, improving accessibility to legal support. Attended court proceedings to facilitate organization and efficiency, ensuring smooth case managemen

Activities and societies: Secretary & Member Educator Phi Kappa Theta Fraternity. Managed chapter communications, record-keeping, and administrative operations as elected Secretary. Developed and delivered new member education programs on fraternity values, history, and leadership principles. Organized recruitment events that increased new member enrollment.

Completed a Bachelor of the Arts degree with a major in Political Science and a minor in History. Focused on understanding governmental systems, public policy, and historical contexts.