Looking for a job

Christopher Alford

@christopheralford1

Message

I create branded social content and deliver high-volume customer support across digital platforms.

United States

Message

What I'm looking for

I'm looking for a role where I can create and manage branded digital content, collaborate across teams, and strengthen audience engagement through photography, video, design, and copy.

I develop branded social media content for Just Peachy Home Care, creating photography, videography, graphic design, video edits, and copy that strengthen visibility and engagement.

I direct content production, coordinate schedules with staff, clients, and partners, and capture on-site and in-home content, including events and documentation.

My background also includes customer operations at PrizePicks and FanDuel, where I resolved account, billing, verification, contest, and technical issues across chat, email, and phone support.

Experience

Work history, roles, and key accomplishments

Current

Content & Social Media Marketing Consultant

Current

Just Peachy Home Care LLC

Mar 2026 - Present (7 months)

Develop branded social media content across photography, videography, graphic design, video editing, and copywriting. Direct content production and coordinate with staff, clients, and third-party partners.

Content Creation Social Media Photography Videography Graphic Design Video Editing Copywriting Content Production Project Coordination

Member Support Representative

PrizePicks

Jan 2024 - Feb 2026 (2 years 1 month)

Resolved account, deposit, contest entry, verification, and technical issues through high-volume chat and email support. Partnered with Product Operations to address scoring disputes and payout inquiries.

Customer Support Live Chat Email Support Problem Solving Product Operations Platform Knowledge

Mailroom/Office Services Associate

UPS Supply Chain Solutions

Jul 2019 - Dec 2023 (4 years 5 months)

Managed incoming and outgoing mail and packages while maintaining accurate logs, reports, and time-sensitive documentation. Operated mailing, copying, and shipping equipment according to company procedures.

Mail Operations Package handling Documentation Equipment Operation Logistics

Customer Operations Agent

FanDuel Group

Nov 2022 - Nov 2023 (1 year)

Resolved account and billing issues via chat, email, and phone while meeting quality and customer satisfaction standards. Analyzed customer insights and escalated complex issues to support operational and marketing initiatives.

Customer Support Account Management Billing Communication Skills Data Analysis Escalation Management

Center Lead Consultant

FedEx Office

Jan 2017 - Mar 2018 (1 year 2 months)

Managed digital printing and imaging operations, coordinated workflow, and logged production jobs. Trained and supervised team members while handling financial transactions via POS.

Print Operations Workflow Coordination Team Supervision POS Financial Transactions