CHRISTINE SANTANA
@christinesantana
I’m a customer-success focused sales professional who builds rapport, closes deals, and delivers dependable service.
What I'm looking for
I’m focused, dependable, and passionate about customer success—building rapport while turning conversations into results. I bring experience across customer service, sales, and hospitality, with a strong emphasis on responsiveness, trust, and follow-through.
Most recently, I’ve been generating leads and closing sales in a door-to-door setting at Momentum Solar by effectively pitching products and services. I’ve also developed strategic sales plans to target specific neighborhoods or demographics, resulting in increased conversion rates while providing prompt issue resolution to build a strong customer base.
Earlier in my career, I worked as a B2B Sales Representative at Tasca Ford, delivering product demonstrations and presentations that communicate clear value propositions. I managed a pipeline of leads and prospects using CRM software, attended industry conferences and trade shows to network and stay current on market trends, and provided ongoing support to maintain high customer satisfaction.
I also developed high-volume customer support skills as a Service Advisor at Gengras Volkswagen and as a Server at First & Last Tavern. From prioritizing work orders with technicians to handling guest requests and recommending options, I’m at my best when I can coordinate quickly, stay customer-focused, and keep service moving smoothly.
Experience
Work history, roles, and key accomplishments
Canvasser & Sales Lead
Momentum Solar
May 2025 - Present (1 year 1 month)
Generated leads and closed sales by pitching products and services door-to-door. Built a strong customer base by answering inquiries, resolving issues promptly, and tailoring sales plans to targeted neighborhoods and demographics.
Tavern Server & Order Taker
Server First & Last Tavern
Jan 2022 - Jan 2025 (3 years)
Helped customers select food and beverages by presenting menus, suggesting courses, and recommending cocktails and wines. Took and transmitted orders to the bar and kitchen while accommodating dietary needs and special requests.
B2B Sales Representative
Tasca Ford
Jan 2021 - Jan 2022 (1 year)
Presented product demonstrations to potential B2B clients, communicating value proposition and key features. Managed leads in CRM, maintained follow-ups, and provided ongoing support to existing clients to ensure satisfaction.
Express Service Advisor
Gengras Volkswagen
Jan 2019 - Jan 2020 (1 year)
Provided high-quality customer service as an Express Service Advisor, ensuring prompt vehicle maintenance and repair. Coordinated with technicians to prioritize work orders based on urgency and parts availability while managing a high volume of customer inquiries.
Education
Degrees, certifications, and relevant coursework
Branford Hall Career Institute - Southington Campus
Computer Networking Management
2013 - 2014
Completed coursework in Computer Networking Management at Branford Hall Career Institute (Southington Campus) from September 2013 to December 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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