Open to opportunities

Christine Pham

@christinepham

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Technical Product Manager with a focus on data-driven solutions.

United States

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my product management skills to drive impactful solutions.

I am a Technical Product Manager with a proven track record of driving significant savings and enhancing user experiences through strategic product management. At Starbucks, I collaborated with cross-functional teams to implement Reward Tier Changes, generating $102M in savings while ensuring member satisfaction. My ability to leverage data-driven insights and UX expertise has consistently led to exceeding performance goals, such as achieving 230% of Year 1 targets during the Delta launch.

Previously, I honed my skills as a Digital Product Management Intern at Nike, where I developed integration roadmaps that increased estimated revenue by $10.5M YoY. My experience as a Software Engineer at VMware and Cisco Systems has equipped me with a strong technical foundation, allowing me to lead engineering teams and deliver impactful product features that enhance customer satisfaction and engagement.

Experience

Work history, roles, and key accomplishments

Current

Technical Product Manager

Current

Starbucks

Mar 2022 - Present (3 years 3 months)

Led cross-functional teams to implement product changes, generating significant savings and enhancing member value. Achieved remarkable growth in member acquisition through strategic initiatives and data-driven insights.

Product Management Data Analysis UX Design Cross Functional Collaboration Strategic Planning Stakeholder Engagement

Digital Product Management Intern

Nike

Jun 2021 - Aug 2021 (2 months)

Conducted research to enhance vendor integration with Nike’s promotion system, driving significant revenue growth and improving conversion rates through data-driven A/B testing.

A B Testing Revenue Roadmap Development Business Strategy Data Analysis

Software Engineer | Frontend Engineer II

VMware Inc

Sep 2018 - Oct 2020 (2 years 1 month)

Led the development of a dark theme for the vSphere HTML5 Client, enhancing accessibility and user experience. Improved internal tools and customer satisfaction through user feedback integration.

Frontend Development User Experience Design HTML5 JavaScript Team Leadership Agile Methodologies Performance Optimization

Software Engineer | Frontend Engineer II

Cisco Systems

Sep 2015 - Jun 2018 (2 years 9 months)

Developed user interfaces for Cisco Cloud Collaboration Services, improving customer service management for major clients. Enhanced analytics capabilities to boost product management efficiency.

Software Development User Interface Design Client Side Analytics Product Management JavaScript Agile Development

Education

Degrees, certifications, and relevant coursework

Foster School of Business, University of Washington

Master of Business Administration, Business Administration

2022 - 2022

Completed a Master of Business Administration with a specialization in Product Marketing. Recognized as a Poets & Quants Best and Brightest Recipient and awarded the Consortium Fellowship and William H. Gates Sr. Fellow.