Christine Noel
@christinenoel
Results-oriented Executive Personal Assistant with 14+ years of experience.
What I'm looking for
I am an Executive Personal Assistant with over 14 years of experience in managing executive calendars, travel arrangements, and correspondence. My proven track record includes enhancing efficiency and accuracy in data management, which has significantly improved team productivity and customer satisfaction. I thrive in fast-paced environments, ensuring that all tasks are executed with precision and professionalism.
During my tenure at OrthoCare Clinic, I successfully reduced appointment conflicts by 40% and increased client satisfaction scores by 25%. I also led a team of junior virtual assistants, improving productivity through streamlined workflows. My commitment to exceptional customer service and attention to detail has consistently resulted in positive feedback and high satisfaction ratings from clients and colleagues alike.
Experience
Work history, roles, and key accomplishments
Personal Assistant to an Orthopaedic Surgeon
OrthoCare Clinic
Jan 2010 - Jan 2023 (13 years)
Managed executive calendar and travel arrangements, achieving a 95% on-time arrival rate. Prepared correspondence and presentations, enhancing data accuracy and efficiency. Handled inquiries and provided administrative support, resulting in high customer satisfaction.
Virtual Assistant
OrthoCare Clinic
Jan 2020 - Jan 2021 (1 year)
Managed high-volume email inboxes and scheduled meetings during the COVID-19 pandemic. Led a team of junior virtual assistants, enhancing productivity through streamlined workflows. Developed a digital filing system, improving document retrieval speed and reducing administrative overhead.
Administrative Assistant
In-Time Couriers Limited
Jan 2008 - Dec 2008 (11 months)
Improved time management and organizational skills by developing effective filing systems. Managed complex scheduling tasks and supported executive staff, resulting in a significant decrease in administrative task time.
Secretary
Pavement Publishers Ltd
Aug 2007 - Aug 2008 (11 months)
Coordinated high-volume meetings and prepared presentations, receiving positive feedback from executives. Implemented a new invoicing system, improving processing time and accuracy.
Restaurant Server
Tin Tin Restaurant
Jan 2006 - Jan 2007 (1 year)
Provided quick and courteous service to customers, managing orders and payments efficiently. Supported kitchen staff and other servers to ensure smooth operations during shifts.
Education
Degrees, certifications, and relevant coursework
Saylor Academy
Diploma, Customer Service
2014 - 2016
Completed a diploma in Customer Service along with multiple certificates in Spreadsheets, Word Processing using MS Word, Public Speaking for Sales, Business Communication, and Professional Writing.
Advance Learning Interactive Systems
Master Certificate, Business Management
2013 - 2015
Achieved an Online Master Certificate in Business Management, focusing on advanced business concepts and management strategies.
Avenue Secretarial College
Certificate, Secretarial Studies
2003 - 2004
Studied Audio Transcription, Office Practice, Business English, Typing, Secretarial Duties, and Office Management, gaining essential skills for administrative roles.
Hospital Hill High School
Secondary Education Certificate, General Education
1998 - 2001
Completed the Kenya Certificate of Secondary Education, providing a foundational education in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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