Christine Naluchesi
@christinenaluchesi
I support customers and remote teams through responsive chat, email, and administrative coordination.
KenyaWhat I'm looking for
At Mandela Group of Companies (CJ’s), I respond to client inquiries through email and virtual channels while coordinating schedules, meetings, follow-ups, and customer documentation.
I also support remote teams with administrative and customer service tasks, resolve issues efficiently, and handle confidential information with professionalism and discretion.
Previously at Smartlink Admin Services, I managed customer inquiries, maintained accurate customer records, performed data entry and reporting, and helped coordinate daily office workflows. I’m known for organized communication, reliability, and delivering friendly support in fast-paced remote environments.
I communicate fluently in English and Swahili and focus on maintaining positive client relationships through timely, professional service.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Mandela Group of Companies (CJ's)
Jan 2024 - Present (2 years 8 months)
Responds to client inquiries via email and virtual channels, maintains professional communication, coordinates schedules and follow-ups, prepares reports and documentation, and supports remote teams with administrative tasks.
Education
Degrees, certifications, and relevant coursework
Lwandeti Secondary School
High School Certificate, General Studies
2016 - 2019
Completed high school education with a focus on foundational academic subjects.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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