Christine Mwendwa
@christinemwendwa
Results-driven debt collector with 4+ years' experience improving recovery and client relationships.
KenyaWhat I'm looking for
I am a results-driven debt collector with over four years of experience at RDAC, where I managed account portfolios, developed and implemented effective collection strategies, and collaborated with sales teams to resolve disputes and improve client relationships. I’ve also served as a collections trainer, onboarding and coaching new employees in best practices for debt recovery.
My strengths include negotiation, clear communication, problem-solving, and analytical thinking, supported by proficiency with Excel and debt collection software. I hold a Certified Debt Collector (CDC) credential and am completing a Bachelor's degree in Chemical Engineering at the Technical University of Kenya, seeking a challenging role to leverage my skills and drive business growth.
Experience
Work history, roles, and key accomplishments
Debt Collector
RDAC
Jan 2022 - Present (4 years)
Managed a portfolio of accounts to drive debt recovery and improve cash flow, developing and implementing collection strategies and resolving customer disputes in collaboration with sales teams.
Education
Degrees, certifications, and relevant coursework
Technical University of Kenya
Bachelor of Engineering, Chemical Engineering
2022 -
Pursuing a Bachelor's degree in Chemical Engineering with coursework and practical training related to engineering principles and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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