Daisy Musee

I am a results-driven Accounts Receivable, Collections & Account Management specialist with over 5 years' experience in debt recovery, customer care and account management across both B2B and B2C environments. I consistently achieve high recovery rates (90%+ at Aspira Kenya, 85%+ at Keysan Auctioneers), negotiate payment plans, restructure loans, resolve disputes and optimize cash flow while maintaining regulatory compliance.

I manage high-volume customer interactions (100+ daily), reduced recovery turnaround time by 20% and consistently exceed monthly collection targets. I bring strong skills in accounts receivable management, debt recovery, CRM systems and customer service, and I seek roles where I can improve cash collection processes and strengthen client relationships.