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Christine Christopher

@christinechristopher

Customer Service Representative at Combined Energy Services, handling customer accounts, payments, delivery scheduling, and monthly reports.

United States
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At Combined Energy Services, I serve residential and commercial customers by phone and in person, answer questions, and resolve account concerns. I set up and maintain accounts, process payments, and assist with billing using Cargas.

I also schedule propane, heating oil, and kerosene deliveries and prepare monthly gain-and-loss and customer activity reports for Combined Energy Services and affiliated companies.

At AIZER HEALTH MEDICAL CENTER, I answered calls, scheduled appointments, verified insurance, and maintained patient information. I supported Women’s Health and OB/GYN providers before transferring to Adult Medicine.

At KEY FOOD, I worked across front-end management, bookkeeping, and customer service roles. At Peter’s Market, I handled scheduling and training, bookkeeping, cash-office functions, accounts receivable and payable, and vendor payments using QuickBooks.

Experience

Work history, roles, and key accomplishments

AC

Patient Service Specialist

Aizer Health Medical Center

Sep 2023 - Apr 2024 (7 months)

Answered calls, scheduled appointments, verified insurance, and maintained patient information. Supported Women's Health and OB/GYN providers before transferring to Adult Medicine.

FF

Operations Lead

Factory Direct Enterprises LLC d.b.a. Ashley Furniture

May 2022 - Sep 2023 (1 year 4 months)

Promoted from Operations Specialist to Operations Lead. Supported sales, customers, and daily operations, and traveled to other locations to provide operational assistance.

MA

Customer Experience Coordinator

Marshalls

Feb 2021 - May 2022 (1 year 3 months)

Started as Customer Experience Coordinator, promoted to Key Carrier, and transferred to Middletown. Later promoted to Manager on Duty, supporting front-end operations and customers.

Education

Degrees, certifications, and relevant coursework

FS

Fallsburg Jr./Sr. High School

NYS Regents Diploma, General Studies

Earned a NYS Regents Diploma.

Tech stack

Software and tools used professionally

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