Christina White

I am a tech-savvy, compassionate healthcare professional with an associate degree in Criminal Justice and extensive experience supporting healthcare operations and remote customer service. I prioritize secure handling of sensitive information and HIPAA-compliant practices.

As a Certified Nursing Assistant, I assist residents with daily living tasks, take vital signs, follow lift safety protocols, and maintain clean, orderly bedside units while supporting transportation and medication schedules.

In remote roles I delivered high-volume outreach and customer support—making hundreds of calls daily as a Sales Development Advisor and providing product, service, and escalation support for GE Appliances as a Home Delivery Customer Agent. I consistently met targets, resolved owner issues, and contributed feedback to improve training and quality.

I bring strong virtual communication, multitasking, EHR familiarity, motivational interviewing techniques, and proficiency with tools like Microsoft Teams, Epic, Salesforce, and CRM systems to drive positive member and owner experiences.