CDChristina D
@christinad1
Organized and dependable candidate with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated and hardworking professional with a strong background in customer service and retail. My experience as a Senior Optical Specialist at Visionworks allowed me to enhance my selling skills while providing excellent service to customers. I take pride in my ability to manage multiple priorities effectively and maintain a positive attitude in fast-paced environments.
Throughout my career, I have demonstrated a commitment to helping teams achieve their goals. My role as a Clinical Specialist involved not only patient interaction but also meticulous data entry and insurance processing, showcasing my attention to detail. I am eager to bring my organizational skills and passion for service to a new opportunity where I can continue to grow and contribute.
Experience
Work history, roles, and key accomplishments
Sr. Optical Specialist
Visionworks
Nov 2021 - Jun 2022 (7 months)
Transferred to South Elgin after a position change at Batavia, from Clinical Specialist/OD Tech to Senior Optical Specialist. Gained extensive selling and retail experience, including selling glasses and contacts, and instructing on contact lens insertion and removal. Maintained thorough customer records, processed insurance claims, and collected balances.
Clinical Specialist
Visionworks
Dec 2019 - Nov 2021 (1 year 11 months)
Trained and became certified as a Clinical Specialist/OD Tech. Checked in patients, ensured intake forms were completed, and pretested patients before doctor visits. Input all test results into the system for the doctor and managed all contact lens orders, including gathering, sorting, and ordering individual contacts for each patient.
Sandwich Artist
Subway
Apr 2017 - Nov 2019 (2 years 7 months)
Maintained a clean and organized workplace in line with restaurant policies. Trained team members to prepare sandwiches and other items according to instructions. Greeted guests, promoted specials, took orders, and prepared and presented food in compliance with health and safety guidelines.
Education
Degrees, certifications, and relevant coursework
St. Charles East High School
High school or equivalent, General Studies
Completed high school education. Focused on general studies and prepared for post-secondary opportunities.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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