Open to opportunities

Christierre Reed

@christierrereed

Message

I accurately process customer data, orders, payments, and administrative workflows.

Zimbabwe

Message

What I'm looking for

I'm looking for a data entry or administrative support role where I can apply accurate typing, order and payment processing, Microsoft Office skills, and strong policy adherence to keep operations organized and efficient.

I've supported customers and business operations at Sykes Enterprises, Chri’s Irrigation, and Firstsource, handling accurate order entry, payment processing, customer inquiries, and authorization corrections.

At Sykes Enterprises, I assisted Frontier Cable Services customers with customized TV, internet, and home phone packages while processing credit, debit, and e-check payments. At Chri’s Irrigation, I managed appointments, consultations, invoices, correspondence, and incoming phone and email inquiries for a small staff.

I'm focused on detail-oriented data entry and administrative work, bringing 35+ WPM typing, Microsoft Office proficiency, policy adherence, and organized multitasking to every task.

Experience

Work history, roles, and key accomplishments

Customer Service Agent

Firstsource

Mar 2024 - May 2026 (2 years 2 months)

Assisting physicians regarding authorizations and corrections relating to them.

Customer Service Data Entry

Administrative Assistant

Chri's Irrigation

Jul 2020 - Apr 2022 (1 year 9 months)

Provided comprehensive administrative support to a small staff, including order entry, appointment setting, consultations, and payment processing. Developed and implemented a training and development program for new employees, and composed and proofread bids, memos, letters, and billing invoices.

Administrative Support Order Entry Appointment Setting Payment Processing Training Proofreading

Remote Customer Agent

Sykes Enterprises

Apr 2017 - May 2020 (3 years 1 month)

Delivered inbound customer service for Frontier Cable Services customers, accurately inputting orders and other critical data into the system. Assisted customers in selecting customized television, internet, and home phone service packages, while processing credit, debit, and e-check payments.

Data Entry Order Processing Payment Processing Customer Service