Christian Harris

I am a dedicated Business Relationship Support Associate at Wells Fargo Bank, where I excel in addressing and managing customer-relation issues with promptness and appropriateness. My role involves providing comprehensive software services, ensuring that application issues are resolved efficiently for both remote and local accounts. I lead direct post-sales technical support, tackling technical challenges on designated hardware and software platforms while employing proactive monitoring methods to enhance customer experiences.

Previously, I worked as an Insurance Claims Specialist at Allstate Insurance Co., where I reviewed and evaluated insurance claims for accuracy and completeness. My responsibilities included investigating claims, interacting with policyholders, and negotiating settlement amounts. I ensured compliance with company policies and maintained detailed documentation for auditing purposes. My experience in customer service at IQOR Solutions Inc. further honed my skills in managing inquiries and resolving issues, leading to significant improvements in customer satisfaction ratings.