Christian Abriol

I’m a customer service professional with experience across healthcare and retail, helping customers through phone, chat, and email while keeping service accurate, timely, and compliant. In healthcare, I maintained strict compliance with HIPAA regulations and company privacy policies, and I achieved strong performance results through consistent quality and attention to detail.

I’ve also supported product inquiries, order processing, returns, and account issues, handling escalations with professionalism and empathy. Most recently, as an Email Return Specialist / Outbound Support, I managed customer email inquiries for returns and refunds, coordinated with internal teams, and delivered accurate resolutions within company policies using tools like GoHighLevel (GHL), Systeme.io, and Google Workspace.