Christabel Unah
@christabelunah
I support customers, onboard clients, and keep business records accurate.
NigeriaWhat I'm looking for
At ORM Service LLC, I manage 70–80+ daily customer interactions across phone, email, and digital channels, supporting 50+ customers and business clients with inquiries, account setup, onboarding, and service concerns.
I also conduct 10+ outbound lead follow-up calls daily, maintain customer information in CRM and tracking systems, and review Google Business Profiles and online reviews to identify customer-feedback opportunities.
Previously, I provided freelance virtual assistance and data-management support, and at Chi Limited I processed, indexed, maintained, and retrieved company documents while protecting confidential information and ensuring record accuracy.
Experience
Work history, roles, and key accomplishments
Customer Support / Client Relations Representative
ORM Service LLC
Jan 2024 - Present (2 years 7 months)
Manage 70-80+ inbound and outbound customer interactions daily across phone, email, and digital channels. Support 50+ customers and business clients with service inquiries, account setup, onboarding, and general support.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Business Administration, Business Administration
2022 - 2025
Pursuing a Bachelor of Business Administration degree from the University of the People, expected to complete in 2025.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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