Chris Suarez
@chrissuarez
Technical Integration Consultant specializing in UKG Pro SaaS/HCM API integrations, SFTP workflows, and data validation.
United StatesWhat I'm looking for
I’m a Technical Integration Consultant with SaaS/HCM experience supporting UKG Pro clients through API-based integrations, SFTP configuration, data validation, and troubleshooting. I combine technical problem-solving with 15+ years of customer-facing experience, including complex payroll-critical support and clear, customer-focused guidance.
In my integration work, I built custom RPA solutions for HR request and document workflows using UKG APIs, Java, SFTP, and time-based triggers. I also created and configured client production and staging HR platforms, and developed Django/Python scripts to manage client data and support issue resolution across implementation and consulting workflows.
I’m equally effective across delivery and enablement—partnering with Implementation Project Managers, Solutions Consultants, Sales, and Support teams to diagnose issues and deliver end-to-end technical solutions. Previously, I served in product support resolving 750+ customer issues and led curriculum and instruction as a Director of Curriculum/Manager/Teacher, bringing structure, documentation, and stakeholder communication into everything I do.
Experience
Work history, roles, and key accomplishments
Supported UKG Pro client API-based integrations by building RPA workflows and configuring production/staging HR platforms. Developed Python/Django scripts for data management and resolved complex integration issues while delivering client enablement and technical documentation.
Served as a product SME in the Rapid Response segment, troubleshooting payroll-critical issues for mid-market and enterprise clients within UKG Pro. Resolved 750+ customer issues, de-escalated concerns, and supported backlog-reduction initiatives while completing supplemental training in Taxes and General Ledger.
Director of Curriculum
Meta Music Education
Aug 2017 - Jul 2023 (5 years 11 months)
Directed curriculum development and instructional methods for Jazz Studies/Saxophone programs across students of varying ages and skill levels. Trained teachers, built individualized lesson plans, and developed composition workflows using Logic Pro X.
Education
Degrees, certifications, and relevant coursework
Georgia State University
Jazz Studies/Saxophone
Studied Jazz Studies/Saxophone at Georgia State University.
Availability
Location
United StatesAuthorized to work in
Job categories
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