Product Manager with 10+ years across multi-sided platforms, e-commerce, payments, and CRM, from startup through PE-backed growth. Looking for a Senior+ PM role on consumer/platform products, leading discovery and validating solutions through data and iteration, using AI throughout. Seeking a team that values trust, transparency, and directness. Remote preferred, open to relocation.
Chris Murphy
@chrismurphy
Product Manager with 10+ years across SaaS, CRM, payments, and multi-sided platforms. I use AI to move faster from discovery to launch.
What I'm looking for
I'm a product manager with 10+ years of experience across SaaS, e-commerce, payments, and multi-sided platforms, along with a background in CRM and event-based fundraising technology. I joined an early-stage startup as employee 17 and grew with it through multiple acquisitions into a 600-person, PE-backed company, contributing to product strategy and M&A integration along the way. I use AI to speed up research, discovery, and prototyping. From there, my focus is figuring out what actually matters to customers and the business, even when dealing with ambiguity.
I understand how products work at a technical level, from architecture to APIs to payment systems, and that context matters when I'm in the room with engineering working through tradeoffs. I've also shipped products 0 to 1, piloting early betas before scaling and partnering closely with design, sales, and marketing to bring those launches to market. I kept iterating as feedback came in.
I'm looking for my next opportunity at a company building consumer-facing products, particularly in spaces like e-commerce, payments, or multi-sided platforms. I want to bring what I've learned about customers, technology, and AI to a new team and a new set of problems. I enjoy helping teams improve their processes, whether that's introducing new AI tools into how we work or refining team operations as a company scales.
Outside of work, my background as a musician, producer, orchestral composer, and audio engineer shows up in how I approach creative problem solving and collaborate with others. Growing up in the Middle East as a dual US and EU citizen, and having traveled to more than 30 countries, has given me a global perspective that shapes the empathy I bring to understanding customers and what drives them.
Experience
Work history, roles, and key accomplishments
Product Manager
Bloomerang
Oct 2022 - Jun 2026 (3 years 8 months)
Owned product across Bloomerang's CRM, Fundraising, and mobile apps, scaling from startup through M&A to a 600+ person company. Drove team-wide adoption of an AI-assisted PDLC, cutting research time ~80%. Led a PCI Level 1 compliance initiative and the rollout of a new payment processor, taking net-new onboarding from ~65% to 100% across web and native mobile
Product Manager
Kindful
Jun 2021 - Nov 2022 (1 year 5 months)
After Kindful was acquired, refactored the platform into a focused fundraising tool integrated with Bloomerang's CRM, achieving a 70% attach rate and 90%+ retention through a single source of truth and secure authentication. Built the company's first competitive intelligence matrix, helping PMs and marketing prioritize gaps and sharpen positioning.
Product Analyst
Kindful
Nov 2019 - Jun 2021 (1 year 7 months)
Grew payment processor adoption among new and existing customers, increasing recurring and one-time payments revenue, by building tooling to migrate billing data without requiring donors to resubscribe. Delivered an automated, CRA-compliant tax summary tool, leading the agile process from user stories through sprint prioritization.
Data Services Manager & Software Analyst
Kindful
Feb 2018 - Nov 2019 (1 year 9 months)
Built Kindful's first standardized onboarding and data migration process, scaling to support customer growth from hundreds to thousands, and managed its handoff to a growing CS team. Managed workload and prioritization for a two-person team, holding client data to consistent quality and timeline standards before engineering handoff.
Implementation Specialist
Kindful
Feb 2016 - Feb 2018 (2 years)
I normalized inconsistent client data during onboarding by building macros to clean and structure it, partnering closely with customers and engineering to test the data before it moved to sandbox review.
Education
Degrees, certifications, and relevant coursework
Taylor University
Bachelor of Arts, International Business
2007 - 2011
Activities and societies: Study Abroad: Irish Studies Program, Greystones, Ireland, Spring 2009; Music Industry Training: Contemporary Music Center, Nashville, TN - A&R, Artist Management and Relations, Marketing, and Record Company Operations, Spring 2011
Bachelor of Arts in International Business with a Finance Specialization, including study abroad in Ireland and music industry training in Nashville.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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