Looking for a job

Chris Murphy

@chrismurphy

Product Manager with 10+ years across SaaS, CRM, payments, and multi-sided platforms. I use AI to move faster from discovery to launch.

United States

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What I'm looking for

Product Manager with 10+ years across multi-sided platforms, e-commerce, payments, and CRM, from startup through PE-backed growth. Looking for a Senior+ PM role on consumer/platform products, leading discovery and validating solutions through data and iteration, using AI throughout. Seeking a team that values trust, transparency, and directness. Remote preferred, open to relocation.

I'm a product manager with 10+ years of SaaS experience across CRM, e-commerce, payments, and multi-sided platforms. I use AI throughout the product lifecycle, from customer discovery and market research to building prototypes and internal tools that remove bottlenecks in how teams work. I'm skilled at identifying customer pain points and market trends, and translating them into outcomes and specifications that align teams around what's best for both the customer and the business.

I have a deep understanding of how things work under the hood, including architecture, APIs, and payments, which lets me work with engineers as a true partner when we're scoping tradeoffs. I approach problems with empathy, and it shows in the way I take on initiatives beyond my formal scope and build trust and alignment across cross-functional teams, even through periods of major institutional change.

I'm looking for my next opportunity with a SaaS company where I can bring AI fluency, deep customer discovery, and technical understanding to products that genuinely help the people who use them.

Outside of work, I'm an active musician, producer, orchestral composer, and audio engineer, which has shaped the way I collaborate and approach problems with creativity. As a dual US/EU citizen, born and raised in the Middle East, and having traveled to over 30 countries, I bring a genuinely global perspective, which shapes the empathy I bring to understanding customers and what drives them.

Experience

Work history, roles, and key accomplishments

Product Manager

Bloomerang

Oct 2022 - Jun 2026 (3 years 8 months)

Owned product across Bloomerang's CRM, Fundraising, and mobile apps, scaling from startup through M&A to a 600+ person company. Drove team-wide adoption of an AI-assisted PDLC, cutting research time ~80%. Led a PCI Level 1 compliance initiative and the rollout of a new payment processor, taking net-new onboarding from ~65% to 100% across web and native mobile

Product Manager

Kindful

Jun 2021 - Nov 2022 (1 year 5 months)

After Kindful was acquired, refactored the platform into a focused fundraising tool integrated with Bloomerang's CRM, achieving a 70% attach rate and 90%+ retention through a single source of truth and secure authentication. Built the company's first competitive intelligence matrix, helping PMs and marketing prioritize gaps and sharpen positioning.

Product Analyst

Kindful

Nov 2019 - Jun 2021 (1 year 7 months)

Grew payment processor adoption among new and existing customers, increasing recurring and one-time payments revenue, by building tooling to migrate billing data without requiring donors to resubscribe. Delivered an automated, CRA-compliant tax summary tool, leading the agile process from user stories through sprint prioritization.

Data Services Manager & Software Analyst

Kindful

Feb 2018 - Nov 2019 (1 year 9 months)

Built Kindful's first standardized onboarding and data migration process, scaling to support customer growth from hundreds to thousands, and managed its handoff to a growing CS team. Managed workload and prioritization for a two-person team, holding client data to consistent quality and timeline standards before engineering handoff.

Implementation Specialist

Kindful

Feb 2016 - Feb 2018 (2 years)

I normalized inconsistent client data during onboarding by building macros to clean and structure it, partnering closely with customers and engineering to test the data before it moved to sandbox review.

Education

Degrees, certifications, and relevant coursework

Taylor University

Bachelor of Arts, International Business

2007 - 2011

Activities and societies: Study Abroad: Irish Studies Program, Greystones, Ireland, Spring 2009; Music Industry Training: Contemporary Music Center, Nashville, TN - A&R, Artist Management and Relations, Marketing, and Record Company Operations, Spring 2011

Bachelor of Arts in International Business with a Finance Specialization, including study abroad in Ireland and music industry training in Nashville.