I’m seeking a 100% remote role on a US evening, overnight or weekend schedule (available 3pm-9am Eastern, 7 days a week). Open to full-time, part-time or contract work in technical support, help desk, customer service, administrative support or inside sales. Not available for daytime or on-site roles.
Looking for a job
Chris Fisher
@chrisfisher1
Remote only: US evenings, overnights & weekends (3pm-9am ET). 16 yrs telecom tech support & customer service. Full-time, part-time or contract.
United StatesWhat I'm looking for
At Fisher Telecom, LLC, I provide remote help-desk support to business customers across the U.S. and Canada, troubleshooting Avaya phone systems with Avaya Site Administrator and IP Office Manager.
I coordinate certified field technicians, schedule service visits, and follow up with customers until issues are resolved. I also manage customer accounts and support contract renewals.
At Fisher Telecom, LLC, I handle invoicing, purchasing, and QuickBooks bookkeeping, including bank, credit card, and vendor statement reconciliation. The business reached $2.5M+ in peak annual revenue.
Previously, I set up and ran a technical support department at Viper Communications, trained support and sales staff, and grew support contract sales from $0 to $3M+ in four years. I’m seeking a remote full-time or part-time role in customer service, technical support, or administrative support.
Experience
Work history, roles, and key accomplishments
FL
Current
Director / President
Fisher Telecom, LLC
Jan 2017 - Present (9 years 9 months)
Provides remote help-desk support for Avaya phone systems, coordinates field technicians, and handles invoicing, purchasing, and QuickBooks bookkeeping. Grew the business to $2.5M+ in peak annual revenue.
VC
Manager, Support Sales and Technical Support
Viper Communications
Nov 2013 - Dec 2017 (4 years 1 month)
Set up and ran a new technical support department, handling customer support calls and troubleshooting. Hired and trained a team of 6 staff plus contractors, and grew support contract sales from $0 to $3M+ in four years.
MA
Support Sales Leader
Morgan Birge & Associates
Jan 2010 - Nov 2013 (3 years 10 months)
Managed customer support contract accounts and renewals, and was promoted from support salesman to department head. Trained new hires on systems and customer service, and managed the team remotely from the third year.
XF
Operations Manager
X-Sport Fitness
Jan 2008 - Dec 2009 (1 year 11 months)
Managed 70 staff at a club with about 800 daily check-ins and raised member satisfaction (NPS) from 37 to 53.
MI
Owner / President
Medinah Remodeling and Construction, Inc.
Jan 1999 - Dec 2008 (9 years 11 months)
Handled estimates, scheduling, purchasing, customer relations, and bookkeeping for a business with up to 11 employees.
II
Lead Carpenter
Infinity Construction, Inc.
Jan 1993 - Dec 1999 (6 years 11 months)
Supervised crews of 3-5 plus subcontractors.
Education
Degrees, certifications, and relevant coursework
College of DuPage
Licensing Course, Real Estate
1996 - 1997
Completed a real estate licensing course and undergraduate coursework at College of DuPage from September 1996 to July 1997.
DePaul University
Coursework, Business Management
1993 - 1994
Completed business management coursework at DePaul University from September 1993 to December 1994.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
30k-60k USD
Social media
Job categories
Interested in hiring Chris?
You can contact Chris and 90k+ other talented remote workers on Himalayas.
Message ChrisGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
