At FedEx Freight, I lead nightly freight operations and direct 50–65 employees. I adjust staffing and workflows based on productivity, shipment accuracy, load optimization, and compliance metrics.
At Apple, I helped move the store to #2 in the world for operations among Apple retail stores. I strengthened inventory control, supply management, demo readiness, and compliance routines.
At Luxury Apparel Printing, I lead business development, sales operations, and customer experience for a custom apparel and laser-engraving company serving the Kansas City market. I manage the customer journey from product recommendations and pricing through production planning, delivery, and service recovery.
At Hidden Brilliance, I produced brand and social media campaigns involving Under Armour, Charlamagne Tha God, and Gary Vaynerchuk. I also developed campaign briefs and content calendars and coordinated production teams and event logistics.
