Dustin Edwards
@dustinedwards
Director of Operations at RIVERHORSE LOGISTICS who scaled a 3PL network to 12 buildings and 20 customer programs.
United StatesWhat I'm looking for
At RIVERHORSE LOGISTICS, I scaled a 3PL network from 4 buildings and 7 customer programs to 12 buildings and 20 programs. I hold full P&L accountability and improved gross margin by 6.5 points, turning a first-half operating loss into sustained profitability by year-end.
I lead operations across the network, including facility start-ups, customer onboarding, transportation, and capital projects. I also implemented Power BI, Power Automate, and Power Apps reporting and automation, and maintained a 100% pass rate on TAPA security audits over three years.
Experience
Work history, roles, and key accomplishments
Director of Operations
Riverhorse Logistics
Sep 2023 - Present (3 years)
Hold full P&L accountability for an eight-figure 3PL operation, improving gross margin by 6.5 points and scaling the network from 4 to 12 buildings and 20 customer programs. Lead 10 direct reports and 200 employees, managing facility start-ups, customer onboarding, transportation, and automation initiatives.
Project Manager, Supply Chain / Operations Manager
Essendant
Jan 2021 - Sep 2023 (2 years 8 months)
Managed enterprise supply chain initiatives across a national distribution center footprint, including DC consolidations and network optimization. Led capital project workstreams and delivered inventory performance initiatives sustaining greater than 99% inventory accuracy.
Assistant Manager, Outbound Operations / Key Accounts Supervisor
Jam Industries Ltd.
Sep 2015 - Nov 2020 (5 years 2 months)
Managed outbound fulfillment operations for major national retail and e-commerce accounts, including Amazon and Guitar Center. Served as key accounts lead, owning service execution and retailer compliance, and developed standardized operating procedures.
Radio Operator
United States Army
Sep 2011 - Sep 2015 (4 years)
Operated and maintained mission-critical communications systems in support of tactical operations. Recipient of the Army Good Conduct Medal.
Education
Degrees, certifications, and relevant coursework
Lincoln Christian University
Master of Arts, Organizational Leadership
Master of Arts in Organizational Leadership from Lincoln Christian University.
University of Mississippi
Bachelor of University Studies, University Studies
Bachelor of University Studies from the University of Mississippi.
Six Sigma Global Institute
Six Sigma Black Belt, Six Sigma
Six Sigma Black Belt certification from Six Sigma Global Institute.
Six Sigma Global Institute
Project Management Certified, Project Management
Project Management certification from Six Sigma Global Institute, completed in January 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
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