Chomponut Suntornsaratool

Provides accurate transcription services for audio and video content as a freelance contractor since February 2025, maintaining high accuracy and timely delivery.

Performed video annotation and labeling tasks for machine learning datasets, ensuring high-quality, time-aligned labels and meeting project accuracy and throughput targets.

Trained and reviewed transcribers' outputs and maintained team communication to ensure quality and consistency across the Loft 2.0 project.

Being a Transcriber for the Thai transcription project.

Rewrote e-commerce customer service dialogs and polished chatbot responses to produce natural, human-like interactions and categorized messages by intent to improve AI training.

Being a transcriber and qa for the audio transcription project.

To create, evaluate and rewrite AI prompts and AI generated informations.

- To create qualitative data and measurements to determine the relevance of the results.
- To serve as an expert on web search, video, and digital search trends.

- To be a content moderator for social media platform in English market.
- To categorize the problems by conducting thorough
root cause analyses and delivering insights to clients.

Managed executive schedules, coordinated meetings, prepared memos and reports, and handled hospital documentation to support departmental operations.

- To sell the movie ticket and assist customers with
purchase decisions.
- To respond promptly to customer inquiries in various
nationalities.
- To acknowledge and resolve customer complaints.

Grade: 2.84

Activities and societies: -

Earned a Bachelor of Arts in English (Business English), emphasizing the study of English language and applied communication skills for professional settings.

Grade: -

Activities and societies: -

Completed upper secondary education in the Science - Math program.