Looking for a job

Chi Trần

@chitrn

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Hospitality professional delivering personalized luxury guest experiences with operational expertise.

Vietnam

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What I'm looking for

I seek a guest-focused role in a luxury hotel where I can deliver personalized service, grow into supervisory responsibilities, and contribute to high standards and a collaborative team culture.

I am a hospitality professional with two years' experience at Four Seasons Resort The Nam Hai, Hoi An, focused on delivering personalized luxury guest experiences and maintaining high standards of service.

As Housekeeping Coordinator since January 2024, I coordinated daily housekeeping operations, managed key distribution and staff safety procedures, and collaborated with cross-functional teams to ensure seamless guest service.

I assisted international guests with service requests, developed problem-solving skills to handle concerns with discretion and empathy, and was recognized as Employee of the Month in May 2025 for outstanding contribution.

I am completing studies at Duy Tan University (expected March 2025) and have completed a TOEIC training program (December 2025). I bring strong attention to detail, professionalism, Opera PMS and Microsoft Office proficiency, and a positive attitude to a guest-focused role.

Experience

Work history, roles, and key accomplishments

Current

Housekeeping Coordinator

Current

Four Seasons The Nam Hai

Jan 2024 - Present (1 year 11 months)

Coordinated daily housekeeping operations to maintain luxury standards, managed staff key distribution and safety protocols, and assisted international guests to improve satisfaction; recognized as Employee of the Month (May 2025).

Opera PMS Microsoft Office Problem Solving Attention To Detail Safety