Gina Nguyen

I'm a hospitality and property operations professional with 7 years of hands-on experience in Ho Chi Minh City — 5 years at a 5-star hotel and 2 years managing a Grade-A commercial building.

What I actually did: oversaw 6 floors, 10 corporate tenants, and 6 outsourced contractors (37 people). Tracked monthly financials between VND 20B–145B. Achieved 95% tenant satisfaction and near-100% lease renewal rate. Led on-site emergency response to a basement fire — zero casualties, zero property damage — and received formal commendation from fire safety authorities.

What I bring to remote work: I don't wait to be told something is wrong. I notice it first, fix it quietly, and document it so it doesn't happen again. That's what 7 years of managing demanding clients in high-pressure environments teaches you.

I'm now transitioning into remote roles in customer success, operations coordination, or virtual assistance — and I'm looking for a team that values reliability over noise.