Seeking a remote Strategy & Operations, Business Operations, Product Strategy, Founder’s Office, or Business Analyst role. Interested in customer insights, process improvement, and growth initiatives.
chitra mehta
@chitramehta
Strategy and operations professional with hands-on experience across business growth, client acquisition, and early-stage entrepreneurship.
What I'm looking for
Strategy and operations professional with hands-on experience across business growth, client acquisition, and early-stage entrepreneurship. Demonstrated ability to improve customer retention and build systems from scratch. Strong in structured problem-solving, decision-making, and executing in ambiguous environments.
Experience
Work history, roles, and key accomplishments
Owned end-to-end operations across supplier sourcing, procurement, and customer fulfilment in an early-stage specialty beverage venture. Built a quality-first operating model, resulting in strong repeat customer behavior and organic retention despite low initial footfall. Built and optimized operational workflows to ensure consistent product quality and smooth daily execution.
Sales & Marketing Executive
Ganga Agro Foods Industries
Jan 2024 - Jul 2025 (1 year 6 months)
Managed end-to-end customer interactions across India. Indirectly improved team effectiveness by onboarding customers who were highly engaged, contributing to better communication, smoother execution, and increased team motivation. focused on long-term client value rather than short-term conversions, contributing to stronger retention and repeat business behavior.
Management Trainee
Chamunda Pharma Machinery Pvt. Ltd
Aug 2023 - Dec 2023 (4 months)
Conducted market research and competitive analysis to identify gaps and inform strategic positioning. Developed market strategies using Impact/Effort Matrix and Gantt Charts to prioritize initiatives and establish product roadmap.
Business Analyst Intern
Precise Biopharma Pvt. Ltd
Jun 2022 - Aug 2022 (2 months)
Conducted cross-border market research identifying micro-trends, customer behaviors, and competitor activities. Assisted in designing survey methodologies ensuring accurate and reliable data collection for market analysis. Collaborated with business development team to translate market intelligence into strategic recommendations
Education
Degrees, certifications, and relevant coursework
Marwadi university,
Master of business administration, Business analysis
2021 - 2023
M.V.M. college of commerce,
Bachelor of business administration
2018 - 2021
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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