chioma sharon Okoli
@chiomasharonokoli
Detail-oriented administrative assistant with strong customer service skills.
What I'm looking for
I am a dedicated administrative assistant with a strong background in customer service and organizational skills. My experience at VGI Community Library allowed me to hone my abilities in scheduling, organizing meetings, and troubleshooting customer inquiries. I take pride in my ability to assist customers efficiently, achieving an average response time of under 10 minutes for inquiries.
In my previous role at Breadman Bakery, I managed front desk operations and ensured customer satisfaction by providing product information and building lasting relationships. My commitment to excellent communication and time management has consistently contributed to positive customer experiences. I am currently pursuing a Bachelor's degree in Accounting from the University of Lagos, which further enhances my analytical and organizational capabilities.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
readAbook.ng
Oct 2023 - Present (1 year 8 months)
As a Volunteer Administrative Assistant at readAbook.ng, I scheduled meetings, handled phone calls, managed emails, and performed data entry tasks to support the organization's operations.
Administrative Assistant
VGI Community Library
Apr 2024 - Jan 2025 (9 months)
As an Administrative Assistant at VGI Community Library, I scheduled and organized meetings, assisted customers with inquiries, and managed document filing. I achieved an average response time of under 10 minutes for customer inquiries and maintained online records effectively.
Sales Representative
Breadman Bakery
Jul 2022 - Mar 2024 (1 year 8 months)
In my role as a Sales Representative at Breadman Bakery, I managed front desk operations, responded to customer inquiries via email and phone, and provided product information to ensure customer satisfaction and loyalty.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor's Degree, Accounting
2022 - 2024
Pursuing a Bachelor's degree in Accounting, expected to graduate in November 2024.
Young Heart School
O'Level, General Education
2016 - 2022
Completed O'Level education with a focus on foundational subjects.
Availability
Location
Authorized to work in
Portfolio
tinyurl.com/m4yrrr7yJob categories
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