Oluwafunmilayo Enoch
@oluwafunmilayoenoch
I am a customer-focused professional who excels in fast-paced environments, with strong communication, problem-solving, and digital support skills.
What I'm looking for
I’ve supported daily operations at Solidas Tiles and Marbles by handling high-volume calls, resolving customer complaints, recording sales, tracking deliveries, and maintaining accurate stock records. My experience as a classroom teacher and library assistant has strengthened my ability to communicate with empathy, manage information carefully, maintain accurate reporting, and help people find the information they need. I’m comfortable working in fast-paced environments where accuracy, organization, and clear communication matter. I’m certified in Virtual Assistance and Customer Service Excellence, with skills in Microsoft Office, email management, data entry, electronic filing, information retrieval, and 50 WPM typing. I’m currently pursuing a Diploma in Psychology and interested in developing my expertise in healthcare information management while contributing reliable, thoughtful, and efficient support to a remote team.
Experience
Work history, roles, and key accomplishments
Classroom Teacher
Proper Child International Academy
Jan 2025 - Aug 2025 (7 months)
Maintained professional communication with parents and staff, provided accurate feedback on student progress, and handled sensitive information with discretion.
Secretary
Solidas Tiles and Marbles
May 2024 - Sep 2024 (4 months)
Managed high-volume inbound and outbound phone calls, resolved customer complaints, and maintained accurate records of sales transactions and stock.
Library Assistant
Zamani College
Jan 2023 - Apr 2023 (3 months)
Assisted students and staff in locating research materials, performed data entry, and maintained organized records of borrowed and returned items.
Education
Degrees, certifications, and relevant coursework
Lincoln College of Science, Management and Technology
Diploma, Psychology
Pursuing a Diploma in Psychology with coursework in human behavior, communication, and crisis management.
Model Secondary School Maitama
High School Diploma, General Studies
Grade: 4.1
Completed high school education with a GPA of 4.1.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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