CIChioma Isadora
@chiomaisadora
Enthusiastic Executive Assistant with exceptional organizational and communication skills
NigeriaWhat I'm looking for
As a seasoned administrative professional, I bring several years of experience in providing high-level administrative support to senior executives, ensuring seamless day-to-day operations, and facilitating strategic decision-making. With exceptional organizational, communication, and problem-solving skills, I have a proven track record of discretion, confidentiality, and professionalism.
In my current role as an Administrative Assistant at 247Beauty, I have honed my skills in task management, calendar management, and multichannel support. I am proficient in CRM systems, including Intercom, HubSpot, and Zendesk, and have experience with Salesforce technical support.
With a strong background in customer service, I have developed exceptional communication and listening skills, with a proven ability to resolve billing issues and manage difficult customers. I am a certified virtual assistant and have attended various professional training programs, including ALX Virtual Assistant Data Entry and Hubspot Certificate.
Experience
Work history, roles, and key accomplishments
Customer Service
FrancoWA (Cadbury CBP)
Jan 2019 - Dec 2022 (3 years 11 months)
Handled inbound customer calls, addressing inquiries, resolving issues, and providing product information.
Administrative Assistant
Rosewill Enterprises [Cadbury CBP]
Jan 2016 - Jan 2019 (3 years)
Accurately entered and updated customer information and payment details into the accounting system.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Nekede
Higher National Diploma, Biochemistry
2015 - 2021
Completed a Higher National Diploma in Biochemistry, focusing on the study of chemical processes within and relating to living organisms. Gained practical laboratory skills and theoretical knowledge essential for a career in biochemistry.
Federal Polytechnic Nekede
National Diploma, Biochemistry
2013 - 2015
Achieved a National Diploma in Biochemistry, providing foundational knowledge in the principles of biochemistry and laboratory techniques. Developed skills in analytical thinking and problem-solving.
Availability
Location
NigeriaAuthorized to work in
Job categories
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