Open to opportunities

Ifeanyi Cydellia

@ifeanyicydellia

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Detail-oriented administrative professional with 4+ years of experience.

Nigeria

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What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and contribute to a dynamic team environment.

I am a detail-oriented and dependable administrative professional with over four years of experience supporting executives and managing office operations. My strong background in customer service and appointment setting has equipped me with proven communication and organizational skills that I leverage to enhance workplace effectiveness.

Currently, I am completing my degree in Business Administration at Global Wealth University, expected to graduate in 2025. I have also obtained certification in soft skills, which further enhances my ability to contribute positively to any team. My previous roles have allowed me to develop a keen understanding of the importance of professionalism and confidentiality in the workplace.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Phoenix Lead Company

Sep 2023 - Oct 2023 (1 month)

Handled inbound and outbound calls to prequalify customers for debt consolidation. Followed scripts to assess customer eligibility and set appointments for qualified leads while maintaining accurate records and delivering excellent customer service.

Customer Service CRM Software Communication

Personal Assistant

PEA Factor

Nov 2019 - Apr 2022 (2 years 5 months)

Managed schedules, travel plans, and confidential communication for the CEO. Coordinated meetings and events, prepared reports, and maintained records while acting as a liaison between the CEO and internal/external contacts.

Administrative Support Time Management Communication Event Coordination

Secretary

Authentic Bakeries

Jun 2018 - Oct 2019 (1 year 4 months)

Performed administrative duties including correspondence, filing, and scheduling. Supported office functions and contributed to a smooth workflow while assisting in document preparation and record management.

Administrative Support Scheduling document preparation