At APT Touring, I handled customer inquiries about flight bookings and hotel reservations across calls, email, and chat. I helped customers select travel packages and resolved booking errors, cancellations, and refund requests.
At Wiifarm Cooperative Society, I responded to member inquiries about cooperative programs, agricultural loans, input distribution, and produce marketing. I also supported onboarding and account administration, and promoted services through member engagement and educational outreach.
At Good Health Hospital, I supported patients with appointment, medical service, and insurance inquiries. I scheduled and updated appointments, maintained patient records, and addressed service concerns.
