Chinny Michael
@chinnymichael
Professional Human Resource Manager and Customer Service Relationship Manager.
What I'm looking for
My name is Chinyere Nwankwo, and I am a dedicated professional with a strong background in customer service and human resource management. With experience as a Customer Service Relationship Manager, I excel in fostering and maintaining relationships between brands and their customers, ensuring that both online and offline interactions are seamless and effective.
Currently, I serve as an HR Assistant at Hiprep Online, where I assist in recruiting and onboarding new tutors, as well as managing employee data. My previous roles have equipped me with the skills to handle inquiries, complaints, and create engaging content that drives conversions. I am passionate about leveraging my expertise in human resources and customer service to contribute positively to any organization.
Experience
Work history, roles, and key accomplishments
HR Assistant
Hiprep Online
Oct 2023 - Present (1 year 8 months)
Assisted in the recruiting and onboarding of new tutors, as well as sorting and documentation of employees’ data.
Front Desk Officer
Kids for Exploit International School
Sep 2021 - Feb 2022 (5 months)
Welcomed and received visitors, responded to inquiries, and completed registration for new intakes.
Customer Service & Relationship Manager
Chinny’s Collections
Apr 2020 - Jan 2022 (1 year 9 months)
Created social media content, managed orders, confirmed payments, and handled client inquiries and complaints.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Arts, History & Diplomatic Studies
2016 - 2021
Studied History and Diplomatic Studies, focusing on the historical context of international relations and the impact of diplomacy on global affairs.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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