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Chinenye Desire

@chinenyedesire

Customer Support Representative with hands-on HubSpot and Zendesk experience, managing customer records, support tickets, and CRM workflows.

Nigeria

Message

What I'm looking for

I'm looking for remote customer support or virtual assistant opportunities where I can support customers and handle administrative tasks while continuing to learn and grow.

Through my self-employed makeup, wig styling, and hair business, I assisted customers in choosing products and services, managed appointments and inquiries, and processed orders while keeping accurate records.

In a HubSpot CRM practical project, I managed customer contacts, companies, deals, and support tickets, and documented the work in a HubSpot portfolio.

I also completed a Zendesk customer support simulation, creating tickets, managing ticket workflows, and adding internal notes and customer updates. As Assistant President at Student Lodge, I supported student activities, helped resolve resident conflicts, and communicated information to lodge members.

Experience

Work history, roles, and key accomplishments

Assistant President

Student Lodge

Assisted in coordinating student activities and resolving conflicts among residents. Communicated important information to lodge members and supported decision-making and problem-solving within the community.

Communication Skills Problem Solving Leadership Organization Time Management

Makeup Artist | Wig Stylist | Hair Vendor

Self-Employed

Assisted customers in selecting products and services, managed appointments and inquiries, and maintained positive customer relationships. Resolved customer concerns professionally and processed orders with accurate record-keeping.

Customer Support Client Communication Problem Solving Data Entry Time Management Attention To Detail