Open to opportunities

Chinemerem Nwakuba

@chinemeremnwakuba

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Sales and lead generation specialist focused on outbound outreach and pipeline growth.

Nigeria

Message

What I'm looking for

I seek a growth-oriented role in sales or lead generation where I can drive pipeline growth, run outbound outreach, and improve conversion through organised follow-ups and CRM-driven processes.

I am an energetic sales and lead generation specialist with proven experience researching prospects, running outbound outreach, and keeping pipelines organised. I consistently qualify leads, manage follow-ups, and support teams with clear communication across email, calls, and LinkedIn.

My background includes roles as a Sales and Lead Generation Specialist, Virtual Assistant, and Customer Support Specialist where I built targeted lead lists, managed multichannel outreach, and maintained high customer satisfaction. I have hands-on experience with CRM tools such as HubSpot and Pipedrive, email sequencing, cold calling, and pipeline tracking.

I bring a results-oriented approach to meeting booking, prospect research, and follow-up management, backed by certifications in IT support and ALX training. I aim to contribute to growth-focused teams by improving outreach effectiveness and keeping sales processes organised.

Experience

Work history, roles, and key accomplishments

Current

Sales and Lead Generation Specialist

Current

CounselRank

Oct 2025 - Present (3 months)

Researched qualified prospects, built targeted lead lists, and executed outbound outreach while managing follow-ups across email, LinkedIn, and calls to advance prospects through the early sales cycle.

Lead Generation Outbound Outreach Lead Qualification CRM

Virtual Assistant

OBC Care

Nov 2024 - Jun 2025 (7 months)

Provided day-to-day administrative and customer support across email, calls, and messaging platforms, managed schedules and follow-ups to keep workflows organised, and maintained records and documentation for client inquiries.

Administrative Support Customer Service Scheduling CRM Data Entry Documentation

Sales and Marketing Strategist

DigitalHaven Agency

Sep 2024 - Dec 2024 (3 months)

Managed social media pages and content for client campaigns, researched and engaged potential clients across multiple states, and coordinated daily posts to improve outreach and audience engagement.

Social Media Management Content Creation Messaging

Customer Support Specialist

RBS Electronics

Jan 2020 - Dec 2023 (3 years 11 months)

Delivered multichannel support via phone, email, and live chat maintaining a 95%+ satisfaction rate, reduced average handling time and increased first-contact resolution while managing appointments and contributing to upselling and revenue growth.