Ceana Thornton
@ceanathornton
I support healthcare operations through accurate registration, documentation, and data entry.
United StatesWhat I'm looking for
I've supported ER and hospital operations at NAS Naval Hospital and HCA Orange Park Hospital, managing patient and insurance registration, documentation, transfers, and coordination with clinical departments.
With 7+ years in healthcare, customer service, and data entry, I work with Genesys, Meditech, EHR systems, HIPAA requirements, and Microsoft Office. I'm also pursuing a B.S. in Data Analytics while bringing experience in trauma data abstraction, insurance verification, and patient support.
Experience
Work history, roles, and key accomplishments
Medical Data Clerk
Destiny Management Services
Aug 2025 - Present (1 year)
Handled patient registration and insurance verification in the ER department, coordinated with various departments, and maintained documentation and HIPAA compliance.
Trauma Data Abstractor
Parallon
Oct 2023 - Aug 2025 (1 year 10 months)
Registered patients and insurance in the ER and other departments, completed orders, and ensured proper documentation and HIPAA compliance.
Overnight Customer Service Representative
Automated Health Services
Sep 2022 - Oct 2023 (1 year 1 month)
Answered 100-125 calls daily, verified member accounts, provided application information, and transferred calls to appropriate departments.
Remote Home Health Aide
LifeTouch Homemaker and Companion
Jan 2019 - Sep 2022 (3 years 8 months)
Performed daily living activities, updated AxisCare during visits, maintained clean environments, and ensured HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Data Analytics
Currently pursuing a Bachelor of Science in Data Analytics.
Florida State College at Jacksonville
Associate of Arts, Arts
Pursued an Associate's in Arts degree, completing coursework in 2025.
One Week CNA Training & Testing Center
Certificate, Nursing
Completed CNA training and earned a CNA Learning Certificate.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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