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Chima Okechukwu

@chimaokechukwu

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Results-driven Product Manager with expertise in user experience optimization.

United States

Message

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my product management skills to create exceptional user experiences.

I am a passionate Product Manager with a strong background in enhancing user experiences and driving product success. Currently, I lead onboarding initiatives at Mailchimp, where I implemented A/B testing strategies that increased paid plan conversions by 5%. My collaborative approach with design and analytics teams has significantly improved customer completion rates, showcasing my commitment to user-centric product development.

Throughout my career at Intuit, I have successfully launched multiple features that not only increased user engagement but also generated substantial revenue. For instance, I spearheaded the introduction of an expert-led onboarding experience in QuickBooks, resulting in $760k in annual revenue. My ability to analyze user feedback and translate it into actionable insights has been pivotal in defining product roadmaps and enhancing customer satisfaction.

In addition to my professional achievements, I have taken on leadership roles, such as creating a resume rubric for the Intuit Rotational Product Manager Program, demonstrating my dedication to nurturing future talent in the field. I am eager to continue driving impactful product strategies that resonate with users and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Product Manager, Onboarding

Current

Mailchimp, Intuit

Jan 2025 - Present (5 months)

A/B tested UX changes on the pricing page to drive a 5% Paid Plan conversion for Free Trial customers. Collaborated with design and analysts to enhance the onboarding flow, achieving a 4% lift in completion rate.

A B Testing UX Design Data Analysis Customer Onboarding Product Development

Product Manager, Social Posts and All Campaigns Page

Mailchimp, Intuit

Aug 2024 - Jan 2025 (5 months)

Led initiatives to reduce churn by improving Social Post experiences, resulting in a 6% increase in repeat usage. Defined the vision for the Campaigns Calendar, driving an additional 5,000 MAU.

Customer Feedback Dashboard Development Product Vision User Engagement

Product Manager, QuickBooks MidMarket

QuickBooks, Intuit

Jul 2024 - Aug 2024 (1 month)

Launched a customizable dashboard for construction and project-based businesses, enhancing insights into project financials. Outlined AI use cases based on user feedback.

Dashboard Development User Feedback Project Management Customer Insights

Product Manager, QuickBooks Live

QuickBooks, Intuit

Mar 2023 - Jul 2024 (1 year 4 months)

Generated $760k in annual revenue by launching an expert-led onboarding experience. Developed customer empathy through data analysis and launched the MeetNow experience for quick expert connections.

Revenue Customer Experience Data Analysis Onboarding User Engagement

Recruiting Lead

Intuit Rotational Product Manager Program

Sep 2023 - Oct 2023 (1 month)

Created a resume rubric aligned with Intuit values to assist PMs in reviewing over 2,000 resumes, enhancing the recruitment process.

Recruitment Resume Review Leadership Program Development Team Collaboration

Director of Product

Bits of Good

Jan 2023 - Apr 2023 (3 months)

Established templates for product documentation to improve organizational strategy within the department, enhancing clarity and efficiency.

Documentation Strategy Leadership Templates Team Management

Product Manager Intern, QuickBooks Online

QuickBooks, Intuit

Mar 2022 - Jul 2022 (4 months)

Co-created a new sign-in experience for QuickBooks Online. Managed UserVoice for feedback collection and conducted A/B tests to decrease sign-in time by 8% for millions of users.

User Experience A B Testing Data Analysis Team Collaboration

Education

Degrees, certifications, and relevant coursework

Georgia Institute of Technology

BS/MS, Computer Science

2019 - 2022

Grade: 3.81/4.00

Activities and societies: Bits of Good, Director of Product: Established and rolled out templates for product documentation, including the Product Feature Spec, User Flow, User Journey, and Hand-off Guide.

Completed a dual degree program in Computer Science, achieving the highest honors. Engaged in various projects and leadership roles, including directing product documentation for Bits of Good.