Open to opportunities

Chike Oraka

@chikeoraka

Message

Motivated counselor with expertise in community intervention and guidance.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my counseling skills in a supportive environment, with opportunities for professional growth and collaboration.

I am a highly motivated professional with a strong background in counseling, guidance, and assessment. With over two years of experience in community intervention and therapeutic programs, I have developed a keen ability to work with children, individuals, and families to improve mental health outcomes. My certifications as an Anger Management Specialist and Paralegal further enhance my skill set, allowing me to approach challenges with a well-rounded perspective.

Throughout my career, I have successfully facilitated structured programs that address various issues such as ADHD, substance abuse, and self-image. My role as a counselor at Reunited Counseling & Training, LLC, involved planning and leading therapeutic activities while maintaining detailed treatment records. I pride myself on my ability to encourage open discussions about emotions and experiences, fostering a supportive environment for my clients.

In addition to my counseling experience, I have a solid foundation in customer service and sales, having worked in roles that required strong communication and interpersonal skills. I am eager to leverage my diverse background in a new position that allows me to contribute to team and company goals while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Current

Customer Service/Sales

Current

Infocision

Aug 2019 - Present (5 years 10 months)

Set up and managed a work-from-home system, handling both outbound and inbound calls. Successfully requested and processed donations for various political and non-profit organizations, consistently meeting daily and weekly targets.

Customer Service Sales Outbound Calling Inbound Remote Work

Counselor

Reunited Counseling & Training, LLC

Jan 2014 - Present (11 years 5 months)

Worked with children, individuals, and families to improve mental health, encouraging open discussion of emotions and experiences. Planned and led structured counseling programs addressing issues like ADHD, substance abuse, and depression. Prepared and maintained comprehensive treatment records and reports.

Counseling Mental Health Treatment Planning Interviewing

Default Aversion Counselor

Georgia Student Finance Commission

Feb 2008 - Present (17 years 4 months)

Advised and informed current and former students regarding student loan, forbearance, and deferment options, maintaining accurate related documents. Gathered information on delinquencies and financial situations to help bring loans to current status. Reviewed household budgets, discussed resolution options, and provided education on personal finance and money management.

Regulatory Compliance

Part Time Group Facilitator

High Impact Training

Jan 2005 - Present (20 years 5 months)

Promoted self-esteem, responsibility, healthy relationships, and communication skills within a therapeutic setting. Provided direction, motivation, and leadership, assisting clients with organizational and procedural changes. Managed processes to monitor and maximize performance while performing administrative duties.

Leadership Motivity Administrative Support Performance Monitoring

Telesales Professional

MCI, Nationwide Credit

Oct 1998 - Present (26 years 8 months)

Consistently met and exceeded company sales goals by making 400-500 contacts per day. Increased revenues by resolving assigned accounts through payment collection and authorized adjustments. Demonstrated leadership by training and mentoring new employees, assisting with phone techniques and ensuring work integrity.

Telesales Sales Revenue Training Mentoring Performance Monitoring

Education

Degrees, certifications, and relevant coursework

UNIVERSITY OF PHOENIX

MSC in Psychology, Psychology

Pursued a Master of Science degree focusing on advanced psychological theories and research methodologies. Developed expertise in various areas of psychology, preparing for professional practice.

GEORGIA STATE UNIVERSITY

Bachelor of Science in Psychology, Psychology

Completed a Bachelor of Science degree with a focus on the scientific study of mind and behavior. Gained foundational knowledge in psychological principles, research methods, and statistical analysis.

EMORY CONTINUING EDUCATION

Certified Paralegal, Paralegal Studies

Obtained certification as a Paralegal through a specialized program. Acquired skills in legal research, document preparation, and support for legal professionals.