Open to opportunities

Chika Okolo

@chikaokolo

Message

Business operations and account manager driving processes and client growth.

Nigeria

Message

What I'm looking for

I seek a role where I can lead operations or strategic accounts, drive process improvements, mentor teams, and contribute to growth within a collaborative, growth-oriented company.

I am an astute Business Operations and Account Manager with over six years of progressive experience building efficient processes, leading teams, and managing key client relationships to drive profitability and service quality. I have repeatedly delivered measurable improvements in operations, established profitable partnerships, and led technical sales cycles for complex solutions.

My background spans operations leadership, account management, sales consulting, and executive support across technology and service firms; notable achievements include managing multiple strategic accounts, developing sales training and productivity tools, growing client bases rapidly, and implementing business budgets and payroll systems. I bring practical project-management certification knowledge, strong communication and analytical skills, and a focus on collaborative problem-solving to improve outcomes.

Experience

Work history, roles, and key accomplishments

Current

Executive Sales Manager

Current

Fast Speed Technology Limited

Nov 2024 - Present (1 year 4 months)

Leads technical sales and account management for large/complex opportunities, delivers product demonstrations and Oracle presentations, and mentors sales managers while managing multiple key accounts.

Technical Sales Account Management Presentation Client Relationship Management CRM Sales Training Solution Architecture Escalation Management

Executive Account Manager

ActivEdge Technologies

Jan 2024 - Oct 2024 (9 months)

Managed multiple client accounts as primary company contact, led technical sales processes, advised on solution architecture, and collaborated to grow territory opportunities.

Account Management Technical Sales Sales Enablement Stakeholder Management

Sales Consultant

Fast Speed Technology Limited

Dec 2021 - Dec 2023 (2 years)

Coordinated sales with marketing, cultivated client relationships, promoted company programs, and identified new client acquisition opportunities.

Sales Coordination Client Relations Lead Generation Product Promotion Sales Presentations Cross Functional Collaboration

Business Operations Manager

Supreme Intels Limited

Jan 2019 - Oct 2021 (2 years 9 months)

Drove operational strategy and team performance, evaluated business risks and policies, and established profitable partnerships to improve service delivery and profitability.

Operations Management Strategic Planning Risk Assessment Partnership Development Team Leadership Performance Management Process Improvement

Secretary to the MD/CEO

TechnoCrime Security Limited

Mar 2016 - Dec 2019 (3 years 9 months)

Maintained executive schedules and records, managed correspondence, organized meetings and agendas, and documented minutes and critical company documents.

Executive Support Calendar Management Meeting Coordination Document Management Minute Taking Office Administration

Business Operations Manager

Haven Hair Care

Apr 2014 - Feb 2016 (1 year 10 months)

Oversaw planning, financial management and payroll, supervised customer service and staff performance, and prepared monthly budgets and business reports to meet company goals.

Operations Management Financial Management Payroll Customer Service Budgeting Reporting Staff Supervision

Marketing Executive

Haven Hair Care

Oct 2012 - Mar 2014 (1 year 5 months)

Conducted market research and competitive analysis, created marketing content and social campaigns, and built a client base of 100+ customers within six months.

Market Research Content Creation Social Media Marketing Client Acquisition Competitive Analysis