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chido matoseCM
Looking for a job

chido matose

@chidomatose

I build positive client relationships through customer service, tutoring, and clear communication.

South Africa
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What I'm looking for

I'm looking for an entry-level account management role where I can build client relationships, help clients achieve their goals, and contribute to customer satisfaction.

I'm completing a Bachelor of Social Sciences in Psychology and Social Development at the University of Cape Town, where I have maintained a 70% average GPA.

As an IAPO Buddy Leader with UCT's International Office, I guided study-abroad and new international postgraduate students as they navigated UCT and Cape Town. I also facilitated International Office events, strengthening my organisation and communication skills.

At Prep2Perfection, I support students with homework, test preparation, and weekly learning activities. My tutoring work has developed my ability to communicate clearly with students and parents while building supportive relationships.

Through customer-facing roles at ST Marys Pharmacy and OK Supermarket, I've assisted customers, handled checkouts, and helped people find what they need. I also volunteered with children with autism and ADHD, supporting homework and basic life skills with patience and compassion.

Experience

Work history, roles, and key accomplishments

SP
Current

Cashier

ST Marys Pharmacy

Jan 2020 - Present (6 years 9 months)

Sold over-the-counter medication to customers and provided suggestions based on their needs. Developed patience and compassion while dealing with diverse customers, ensuring a positive shopping experience.

OS

Till Operator

OK Supermarket

Jan 2019 - Jul 2019 (6 months)

Managed customer checkouts and packed groceries, ensuring a smooth and efficient process. Assisted customers in locating items in the store, demonstrating commitment to excellent customer service.

Education

Degrees, certifications, and relevant coursework

University of Cape Town logoUT

University of Cape Town

Bachelor of Social Sciences, Psychology and Social Development

2022 -

Grade: 70%

Pursuing a Bachelor of Social Sciences in Psychology and Social Development, with a strong academic record and a GPA of 70%.

CS

Chibi High School

ZIMSEC Advanced Level, Pure Maths, Chemistry, and Biology

2017 - 2018

Grade: 13 points

Activities and societies: Head Girl

Completed ZIMSEC Advanced Level with 13 points in Pure Maths, Chemistry, and Biology, and served as Head Girl.

CS

Chibi High School

ZIMSEC Ordinary Level, General

2013 - 2016

Activities and societies: Class Prefect

Completed ZIMSEC Ordinary Level with 10 subjects, and served as Class Prefect.

Tech stack

Software and tools used professionally

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