Chidinma Ukandu

I've supported MTN Nigeria customers through ISON BPO in Ibadan, managing high-volume inbound calls and resolving complaints and inquiries efficiently.

I communicate with customers in English and Igbo, work effectively in target-driven environments, and use CRM and customer support tools to strengthen client relationships.

Earlier, I taught Mathematics at T.L. Oyesina Model School during NYSC, preparing lesson plans, reports, and examination materials while supporting student welfare and classroom management.

I've also worked as a Production Assistant at Eko Supreme Resources Nigeria Plc, supporting packaging, quality control, product sealing standards, and production procedures.