Chidiebere Nwosu
@chidieberenwosu
I support IT systems, networks, Finacle banking software, and high-volume data verification.
NigeriaWhat I'm looking for
I'm currently supporting MTN Nigeria's SIM registration verification process, validating customer facial images against NIN and identification data, approving valid registrations, and flagging discrepancies or potential fraud.
Previously, I provided Finacle e-banking support and user training at CWG Academy, helping clients resolve system issues and understand platform features. At Unicgold Computer and Technology Plus, I diagnosed hardware, software, network, and system configuration issues while supporting maintenance, updates, security patches, servers, and network infrastructure.
I'm an Information Management Technology graduate with training in ITIL, Oracle SQL, Unix, CRM, Finacle, and HSE. I bring careful troubleshooting, data accuracy, compliance awareness, and clear end-user communication to technical support work.
Experience
Work history, roles, and key accomplishments
Verify and validate SIM registration records by comparing customer facial images with NIN and identification data. Ensure compliance with regulatory requirements and maintain data integrity.
Health, Safety and Environment
Institute of Safety Professionals of Nigeria
Aug 2024 - Aug 2024 (0 months)
Assisted in implementing health, safety, and environmental programs. Monitored safety policies and supported training sessions.
Finacle Support / Training
Computer Warehouse Group
Jan 2023 - Dec 2023 (11 months)
Provided technical support and user training for Finacle E-banking solutions. Assisted clients in resolving system issues and conducted training sessions.
IT Support / Maintenance
Unicgold Computer
Jan 2021 - Dec 2022 (1 year 11 months)
Delivered technical support for computer systems, software, and network issues. Performed system updates and routine maintenance.
IT Attachment / Network Maintenance
Technology Plus
Jan 2019 - Dec 2021 (2 years 11 months)
Assisted with network maintenance and IT infrastructure support. Supported system configuration and troubleshooting activities.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology Owerri (FUTO)
Bachelor of Technology, Information Management Technology
2012 - 2021
Pursued a Bachelor of Technology in Information Management Technology, gaining foundational knowledge in IT systems and data management.
Egbema Secondary School
Senior Secondary Certificate, General Studies
2004 - 2010
Completed secondary education and obtained the Senior Secondary Certificate (WAEC & NABTEB).
Alvan Ikokwu Nursery and Primary School
First School Leaving Certificate, Primary Education
1998 - 2004
Earned the First School Leaving Certificate after completing primary education.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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