
Chidiebere Mbanu
@chidieberembanu
Sales Development Representative at Unateus generating leads and supporting customer acquisition through outbound outreach.
What I'm looking for
At Unateus, I handle inbound and outbound customer conversations, identify sales opportunities, and support customer acquisition through outreach and follow-up. I also keep CRM records accurate so customer interactions and agreed next steps stay on track.
At Zenith Bank Plc, I supported customers with banking services and processed more than ₦5 million in daily transactions while maintaining approximately 97% transaction accuracy. I also kept customer and transaction information accurate and followed KYC, AML, and internal banking procedures.
As an Accounts & Administrative Officer (NYSC) at Community Secondary School, I responded to enquiries and maintained financial and administrative records, including reports prepared in Microsoft Excel. I’m interested in developing further in B2B sales and sales development.
Experience
Work history, roles, and key accomplishments
Customer Service & Sales Support Specialist
Unateus
Nov 2025 - Present (1 year)
Handles inbound and outbound customer conversations, generates leads, and maintains accurate CRM records. Works towards sales and service targets while collaborating with colleagues to move opportunities forward.
Cash and Teller Officer
Zenith Bank Plc
May 2023 - Jun 2025 (2 years 1 month)
Processed over ₦5 million in daily deposits, withdrawals, transfers, and cash payments while maintaining approximately 97% transaction accuracy. Built customer trust by resolving issues promptly and adhering to KYC, AML, and internal banking procedures.
Accounts & Administrative Officer (NYSC)
Community Secondary School
Mar 2022 - Mar 2023 (1 year)
Responded to enquiries from parents, students, and staff, providing clear information on payments and administrative processes. Maintained accurate financial and administrative records and prepared reports using Microsoft Excel.
Education
Degrees, certifications, and relevant coursework
University of Benin
Bachelor of Science, Actuarial Science
2016 - 2021
B.Sc. in Actuarial Science from the University of Benin, developing strong numerical, analytical, and problem-solving skills through probability, statistics, financial analysis, and data interpretation.
AIG Forage
Actuarial Analyst Virtual Experience, Actuarial Analysis
Completed business scenarios involving quantitative analysis, risk assessment, and clear presentation of findings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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