Open to opportunities

Chidera Achebe

@chideraachebe

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Multidisciplinary professional with expertise in virtual assistance and AI development.

Nigeria

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What I'm looking for

I am looking for a role that fosters innovation and allows for professional growth, ideally in a collaborative environment.

I am a multidisciplinary professional with over 7 years of experience in various fields, including virtual assistance, technical leadership, medical billing, and customer service. My journey has equipped me with a diverse skill set, allowing me to deliver seamless remote support and enhance client experiences across multiple industries. I pride myself on my ability to improve processes and provide exceptional service to my clients.

In my current role as a Virtual Assistant and Administrative Consultant, I have successfully supported academic, tech, and business clients by maintaining CRM platforms, performing accurate bookkeeping, and coordinating workflows. As a Technical Lead and AI Developer, I have led the development of AI-powered tutoring tools and full-stack applications, integrating CRM and financial modules into custom systems to streamline operations.

My previous experience as a Medical Billing Specialist and Strategic Account Manager has further honed my skills in client relationship management and financial documentation. I am passionate about leveraging technology to improve efficiency and am always eager to take on new challenges that allow me to grow professionally.

Experience

Work history, roles, and key accomplishments

Technical Lead & AI Developer

Self Employed

Jan 2021 - Present (4 years 5 months)

Led the end-to-end development of AI-powered tutoring tools and robust full-stack applications, enhancing educational technology. Successfully integrated CRM and financial modules into custom systems, alongside creating comprehensive user documentation for automation tools.

AI Development Full Stack CRM Financial Systems User Onboarding Documentation Automation Tools Python

Virtual Assistant / Administrative Consultant

Freelance

Jan 2019 - Present (6 years 5 months)

Provided comprehensive virtual support to academic, tech, and business clients, managing CRM platforms and coordinating complex workflows. Executed accurate bookkeeping tasks and offered student assistance with scheduling, documentation, and academic planning.

CRM Management Bookkeeping Academic Planning Documentation Virtual Assistant

Medical Billing Specialist / Healthcare Virtual Assistant

Self Employed

Jan 2018 - Present (7 years 5 months)

Managed patient claims, EMR systems, and insurance reconciliation, ensuring high accuracy and compliance in medical documentation. Provided essential support to healthcare trainees and efficiently handled appointment scheduling.

Medical Billing EMR Claims Scheduling

Strategic Account Manager / Business Relationship Manager

Zenith Bank

Jan 2017 - Present (8 years 5 months)

Managed client onboarding processes and maintained accurate CRM records, providing crucial budgeting assistance to student clients. Successfully conducted financial reconciliations and significantly improved customer account retention rates.